Senior Clerk
About The Position
Montefiore Medical Center’s Division of Clinical Pathology performs laboratory testing of blood, urine, and body fluids for disease diagnosis and health maintenance, serving hospitals, nursing homes, medical groups, faculty practices, and physicians’ offices at more than 40 sites. The Senior Clerk handles pre- and post-analytical laboratory processes, including patient registration and order entry, specimen receiving, preparation, sorting, processing, and distribution. The role also supports laboratory automation, troubleshoots track and software errors, addresses client and workflow issues, reports critical values, monitors specimen worklists and quality dashboards, and processes specialized specimens. The Senior Clerk also assists with training staff and maintaining an organized work area.
Requirements
- High school diploma or GED.
- Ability to operate laboratory centrifuges, computers, printers, pneumatic tubes, and office equipment.
- Ability to learn order test codes.
- Ability to use laboratory and clinical information and operate and maintain label printers.
- Good communication and organizational skills.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Complete patient registration, insurance verification, specimen order entry, and related tasks, including reference testing.
- Follow up with clients and clinical staff for additional information, specimen questions, reporting, and documentation of critical values.
- Prepare and handle specimens, including retrieval, centrifugation, aliquoting, add-ons, delivery and pickup, and packaging or manifesting to reference laboratories.
- Process specimens according to laboratory section and reference laboratory requirements, including specialized handling of non-blood specimens such as CSF, bone marrow, body fluids, and anatomic pathology specimens, as well as specimens on the automation line.
- Troubleshoot track input/output modules and resolve software and track exception errors.
- Communicate track issues to mechanics, supervisors, and technologists.
- Monitor inventory and stock levels.
- Follow infection control procedures and maintain a clean, well-organized work area.
- Report and handle basic facility issues with appropriate departments, including electrical, plumbing, and safety issues.
- Train other staff.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
