Senior Claims Specialist

Authentic•Dayton, OH

About The Position

Authentic is hiring a Senior Claims Specialist to strengthen oversight of complex commercial liability claims handled by its third-party administrator (TPA) partner. This new role reports directly to the Head of Claims. The specialist will assess claim liability, coverage, reserves, settlement exposure, litigation progress, and defense strategy, then present clear recommendations to the Head of Claims, who makes final reserve and settlement decisions. The role also works with TPA adjusters, defense counsel, brokers, and carrier partners and helps improve oversight of claim handling across the TPA relationship.

Requirements

  • At least 6 years of commercial claims experience, with substantial hands-on work on complex or litigated claims; flexibility on years is possible for candidates who demonstrate strong litigation experience.
  • Strong experience in commercial general liability, bodily injury, construction defect, or other high-exposure liability claims.
  • Ability to evaluate liability, coverage, reserves, litigation strategy, and settlement exposure, and explain the projected direction of a claim.
  • Experience working with defense counsel, adjusters, brokers, or carrier partners.
  • Strong communication and analytical skills, with the confidence to review claims independently and present recommendations.
  • An active adjuster license where required.

Nice To Haves

  • AIC, CPCU, or an equivalent designation.
  • Legal education.

Responsibilities

  • Review complex and litigated commercial claims handled by the TPA partner, assessing liability, coverage, reserves, and settlement exposure.
  • Monitor litigation developments and explain the projected direction of claims, from early defense strategy through mediation and trial.
  • Evaluate claim handling and defense strategy, and flag files that are not progressing appropriately.
  • Identify emerging exposures early and escalate them with clear, well-supported recommendations.
  • Present findings and recommendations to the Head of Claims, who makes final reserve and settlement decisions.
  • Work with TPA adjusters, defense counsel, brokers, and carrier partners to keep claims on track.
  • Help strengthen oversight of claim handling across the TPA relationship.

Benefits

  • Competitive salary and equity.
  • Role trajectory.
  • Comprehensive health benefits for the employee and their family.
  • 401(k) plan with company match.
  • Unlimited PTO.
  • Paid parental leave.
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