Senior Claims Specialist
About The Position
Authentic is hiring a Senior Claims Specialist to strengthen oversight of complex commercial liability claims handled by its third-party administrator (TPA) partner. This new role reports directly to the Head of Claims. The specialist will review claims, assess liability, coverage, reserves, and settlement exposure, monitor litigation, and make clear, well-supported recommendations. The Head of Claims makes final reserve and settlement decisions. The role also works with TPA adjusters, defense counsel, brokers, and carrier partners, and helps improve claims oversight across the TPA relationship.
Requirements
- At least 6 years of commercial claims experience, including substantial hands-on work on complex or litigated claims; the company is flexible on years for candidates who demonstrate strong litigation experience.
- Strong experience in commercial general liability, bodily injury, construction defect, or other high-exposure liability claims.
- Ability to evaluate liability, coverage, reserves, litigation strategy, and settlement exposure, and explain where a claim is heading.
- Experience working with defense counsel, adjusters, brokers, or carrier partners.
- Strong communication and analytical skills, with the confidence to review claims independently and present recommendations.
- An active adjuster license where required.
Nice To Haves
- AIC, CPCU, or an equivalent designation.
- Legal education.
Responsibilities
- Review complex and litigated commercial claims handled by the TPA partner, assessing liability, coverage, reserves, and settlement exposure.
- Monitor litigation developments and explain each claim's trajectory from early defense strategy through mediation and trial.
- Evaluate claim handling and defense strategy, and flag files that are not progressing appropriately.
- Identify emerging exposures early and escalate them with clear, well-supported recommendations.
- Present findings and recommendations to the Head of Claims, who makes final reserve and settlement decisions.
- Work with TPA adjusters, defense counsel, brokers, and carrier partners to keep claims on track.
- Help strengthen claims-handling oversight across the TPA relationship.
Benefits
- Competitive salary and equity.
- Role trajectory.
- Comprehensive health benefits for the employee and family.
- 401(k) plan with company match.
- Unlimited PTO.
- Paid parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
