Senior Claims Professional
About The Position
The Senior Claims Professional is an individual contributor responsible for investigating and managing Miscellaneous Professional Liability (MPL) claims from inception through resolution. The role handles claims for small to medium-sized businesses, including insurance brokers, real estate agents, accountants, and other financial institutions. The territory includes the United States and some international claims. The professional is responsible for all aspects of claims and liaises with customers and internal and external business partners, including outside experts, legal counsel, underwriting, and brokers. This is a fully remote role open to candidates anywhere in the United States.
Requirements
- At least 4 years of claims handling experience.
- Undergraduate degree or Paralegal Certificate.
- At least 4 years of experience in miscellaneous professional liability.
- Proven ability to positively affect outcomes for the highest-severity claims through investigation, negotiation, and effective litigation leadership.
- Expert knowledge of coverage within the team’s specialty or focus.
- Excellent verbal and written communication skills.
- Advanced analytical skills.
- Adjuster licensing is required within 90 days of employment.
Responsibilities
- Maintain best-practice standards and develop independent claim strategies, including attending mediations and trials as necessary.
- Drive positive claim outcomes through investigation, negotiation, and use of alternative dispute resolution.
- Identify emerging exposures and claims trends and provide potential solutions.
- Manage and adjust MPL claims for small to medium-sized businesses, including insurance brokers, real estate agents, accountants, and other financial institutions.
- Proactively handle claims throughout the full claim cycle, from inception to resolution.
- Analyze policy coverage and draft coverage analyses based on contract terms and claim details.
- Evaluate liability and damages to determine the insured’s level of exposure under the policy.
- Collaborate with insurance carriers, brokers, and underwriters.
- Liaise with customers and internal and external business partners, including outside experts and legal counsel.
Benefits
- Paid time off.
- Medical, dental, and vision insurance.
- 401(k) program with employer match.
- Financial support programs and resources.
- Life insurance.
- Flexible Spending Accounts.
- Long-term disability.
- Employee Assistance Program (EAP).
- Bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
