Senior Claims Adjuster

Northbridge Financial Corporation • Montreal, QC

5d • Hybrid

About The Position

The Senior Claims Adjuster is responsible for delivering Northbridge's industry leading claims service. The successful candidate is responsible for providing efficient and prompt investigation, evaluation, negotiation, and settlement of complex property claims in accordance with established best practices. The Technical Specialist is expected to support their teams through their expertise as a coach and mentor.

Requirements

• Post-Secondary Education in an Insurance focused program or related program
• Minimum 5 years of Property Claims adjusting experience.
• General working knowledge of claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses, and coverage questions.
• Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills.
• Working knowledge of Microsoft Office.
• Experience with applying applicable case law/arbitration decisions and provincial legislation.
• Experience in establishing and monitoring litigation disposition plans.
• Strong technical skills with MS Office Suite

Nice To Haves

• Working towards the CIP designation an asset

Responsibilities

• Thoroughly investigating & evaluating complex Claims
• Managing stressful calls and clearly deliver decisions
• Providing training to new hires through job shadowing sessions
• Supporting and mentoring other adjusters on the team
• Effectively managing a busy day to day schedule
• Providing a great Customer experience

Benefits

• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
• competitive salaries
• employee share purchase plan
• pension plans
• RRSP
• discounts on staff insurance
• flexible health benefits
• early leave days
• wellness programs
• rewards and recognition programs
• education assistance to complete your CIP, FCIP, CRM or other courses desired
• internal mobility
• Leadership training and mentoring programs
• donation matching
• team volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree