Senior Claims Adjuster, Physical Damage

CAA Club Group • Sherbrooke, NS

6d • Hybrid

About The Position

The Senior Claims Adjuster, Physical Damage is responsible for handling of automobile, long haul trucking, motorcycle, and recreational vehicle physical damage claims. The claims are of varying from moderate to complex. The successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Senior Claims Adjuster, Physical Damage ensures claims are properly investigated, evaluated, and resolved in a timely manner.

Requirements

• Minimum of 6+ years experience handling casualty claims or related experience
• CIP or working towards designation
• Active provincial licensing as required
• Post-secondary education or equivalent experience
• Strong organizational; decision making and problem solving skillset
• Ability to understand insurance contracts in various jurisdictions
• Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
• Excellent communication skills, both written and verbal

Nice To Haves

• Fluent in English and French would be an asset

Responsibilities

• Investigate, evaluate, negotiate personal/commercial lines claims of moderate to complex
• Manage challenging coverage claims with tact and professionalism
• Timely, accurate reserving in line with Corporate protocols and guidelines
• Maintain control over expenses through pro-active handling techniques
• Direct vendor partners as necessary
• Obtain approval from Manager on claims above authority
• Manage claims in litigation, participate in mediations, pre-trials and settlement conferences
• Perform other tasks and duties as assigned by the Unit Manager

Benefits

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree