Senior Change Implementation Coordinator - Commercial Card Design Team

Wells Fargo Bank•Salt Lake, UT

4d•Hybrid

About The Position

Wells Fargo is seeking a Senior Change Implementation Coordinator to join the Commercial Card Design team within Global Payments & Liquidity (GPL). In this highly visible and impactful role, you will help shape how change is designed, delivered, and experienced across the organization—driving meaningful improvements that enhance both client outcomes and operational effectiveness. You will serve as a key partner across business, operations, and technology, translating complex initiatives into well-executed implementation strategies that support scalable growth. This role is ideal for a forward-thinking professional who thrives on driving innovation, challenging the status quo, and identifying opportunities to improve processes, tools, and overall implementation effectiveness. Success in this role requires the ability to communicate effectively across diverse audiences, simplifying complex concepts into clear, actionable insights that influence decisions and drive alignment. You will be expected to proactively seek and deliver feedback, using insights to continuously refine approaches, strengthen team collaboration, and elevate execution quality. With a strong focus on providing excellent service, you will play a critical role in ensuring seamless implementation experiences—anticipating stakeholder needs, resolving challenges with urgency and precision, and contributing to a culture of accountability and continuous improvement. If you are energized by working in a fast-paced, collaborative environment where your ideas and expertise directly influence outcomes, this is an opportunity to make a meaningful impact. Learn more about the career areas and lines of business at wellsfargojobs.com .

Requirements

2+ years of Change Implementation support experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education

Nice To Haves

Demonstrated experience supporting Commercial Card and/or Treasury Management products, with a strong understanding of how these solutions drive client value and operational efficiency
Working knowledge of Commercial Card platforms and networks (e.g., MasterCard, Visa), with the ability to apply that knowledge to support complex implementations and evolving client needs
Proven ability to lead and manage multiple concurrent initiatives, navigating competing priorities with strong organization, sound judgment, and consistent delivery of high-quality outcomes
Experience developing and facilitating engaging training sessions or client-facing discussions, with a focus on delivering clear, impactful messaging and building user confidence
Advanced proficiency in Microsoft Office tools, with the ability to create polished deliverables, analyze data, and translate insights into actionable recommendations
Exceptional ability to communicate effectively across diverse audiences—translating complex information into clear, concise, and influential messaging
Commitment to providing excellent service, consistently delivering a high standard of support while anticipating stakeholder needs and enhancing the overall client experience
Ability to drive innovation by identifying process improvements, challenging existing approaches, and contributing forward-thinking ideas that improve efficiency and scalability
Ability to thrive in a fast-paced, deadline-driven environment, maintaining composure, adaptability, and a strong focus on quality and results

Responsibilities

Provide thoughtful feedback and introduce new ideas to enhance processes, tools, and change implementation outcomes
Identify best practices and recommend scalable workflows and procedures that improve efficiency and client experience
Develop and deliver clear, impactful communication and training plans to support successful implementation
Partner with stakeholders across business, technology, and operations to align on strategy and execution
Proactively gather insights to refine implementation strategies and improve team effectiveness
Offer constructive guidance and subject matter expertise to support informed decision-making
Deliver high-quality operational and administrative support across complex projects
Support project teams with implementation planning, maintenance activities, and execution strategy
Identify, monitor, and help resolve issues, escalating when needed to maintain progress
Provide input into implementation strategies, timelines, and execution approaches to ensure successful delivery