Change Management & Implementation Specialist

General Dynamics Information Technology•Bethesda, MD

11h•$107,744 - $138,000•Remote

About The Position

The Change Management & Implementation Specialist supports implementation, adoption, stakeholder engagement, business analysis, and project coordination activities for an NIH data lakehouse. The Change Management & Implementation Specialist synchronizes technical and business implementation requirements to ensure successful deployments, user adoption, governance alignment, and operational readiness across NIH. This position is 100% remote. The Change Management & Implementation Specialist supports NIH modernization efforts by helping business and technical teams and NIH customers implement a unified, governed data lakehouse that improves collaboration, analytics, decision-making, and future AI readiness.

Requirements

Bachelor’s degree in Business, Information Technology, Organizational Development, Public Administration plus 5+ years of related experience or 9 years’ experience supporting business analysis, project coordination, implementation, organizational change management, or data management initiatives.
Must be US Person - Must be able to obtain Public Trust
Microsoft Office Suite, Teams, SharePoint, Visio, and Power BI
Requirements management, workflow analysis, and process mapping
Familiarity with Agile, SAFe, ITIL, and project delivery methodologies

Nice To Haves

Knowledge of data governance, analytics, cloud platforms, or enterprise data management systems preferred

Responsibilities

Support stakeholder engagement, readiness assessments, and change management activities.
Assess stakeholder sentiment, identify emerging risks/organizational silos, and determine appropriate actions.
Facilitate cross-functional collaboration and implementation of communication strategies to ensure alignment and transparency.
Conduct requirements gathering, workshops, interviews, and business process analysis.
Assists NIH Institutes, Centers, and Offices (ICO) customers with internal change management activities.
Coordinate project schedules, risks, issues, action items, and status reporting for ICO customers with program-level plans.
Prepare executive briefings, presentations, communications, training materials, and user guides.
Support governance forums, intake processes, project charters, and decision packages in partnership with ICO Data Stewards.
Facilitate meetings and maintain project documentation repositories and SharePoint sites.
Multi-task across multiple high-level stakeholder and align delivery with competing customer expectations.
Assist with user training, issue resolution, and adoption measurement activities.
Collaborate with technical teams to translate customer business needs into solution requirements.
Support continuous improvement, lessons learned, and sustainment planning.

Benefits

Comprehensive benefits and wellness packages
401K with company match
Competitive pay
Paid time off
Full flex work week
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year.
Paid leave and paid holidays are prorated based on the employee’s date of hire.
Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.