Sr Certified Medical Assistant - Float - Central Houston

Legacy Community Health•Houston, TX

1d•Onsite

About The Position

The Senior Certified Medical Assistant supports medical assistants across service lines through education, observation, coaching, mentoring, and data collection to advance clinical quality and desired outcomes. The role partners with clinical leadership, management, patients, and families to promote a safe, efficient, effective, culturally sensitive, and language-appropriate primary care medical home experience. It balances leadership responsibilities with hands-on Medical Assistant work two shifts every pay period. The position helps strengthen team confidence and consistent workflows while supporting whole-person care. Responsibilities include training and developing medical assistant staff, identifying clinical safety, quality, documentation, and training opportunities, and collaborating with multidisciplinary colleagues to improve access and continuity of care. The Senior Certified Medical Assistant works alongside clinical leadership and management to promote shared goals, effective relationships, and reliable care practices.

Requirements

High school diploma or equivalent.
Registration or certification as a Medical Assistant from an accredited school.
Two years of clinical experience.
Previous experience working with electronic medical records.
Excellent communication and customer service skills.
Knowledge of techniques, procedures, and correct use of protective barrier equipment, including Universal Precautions.
Ability to work with clinical staff, work well under pressure, prioritize tasks, and multitask within a multidisciplinary team.
Commitment to preventive health care programs and a team approach to health care delivery.
Strong typing and computer skills, including understanding of Microsoft Office applications.
Proficiency in all Medical Assistant duties and responsibilities.
Ability to exercise ongoing discretion and securely manage confidential and sensitive information.

Nice To Haves

At least one year of experience as a Legacy Community Health Medical Assistant.
Prior experience as a medical assistant or in a similar capacity, such as patient care technician or certified nursing assistant.
Bilingual Spanish fluency.
Basic front desk, clerical, or support specialist skills or experience.
Phlebotomy skills.

Responsibilities

Train new and existing medical assistant team members to ensure competencies.
Guide preceptors and provide ongoing coaching and mentoring to medical assistants.
Assist the Regional Nurse Manager (RNM) with assessing, planning, and implementing clinical training programs for orientation, ongoing competency, and professional development across service lines.
Assist the RNM with implementing education and workflow changes or updates for the medical assistant team.
Identify, collect, and report clinical safety, quality, and training deficiencies affecting staff performance.
Collaborate regularly with management to report identified findings.
Perform routine chart audits to validate appropriate documentation and practice by medical assistants.
Complete RNM training and attend meetings as assigned.
Perform Medical Assistant tasks two shifts every pay period.
Participate in monthly reconciliation of supplies, medications, and vaccines inventory.
Attend required training programs.
Check patient environments and equipment for safety and report concerns promptly to appropriate personnel.
May serve as the Vaccines for Children program coordinator.
Promote effective working relationships and contribute to team goals and objectives.
Maintain work areas and equipment according to Legacy and government standards.
Follow Legacy exposure control plans for blood-borne and airborne pathogens.
Follow standard operating procedures for specimen handling and processing, test analyses, reporting, and maintaining patient test-result records.
Follow quality-control policies and document quality-control activities, instrument and procedural calibrations, and maintenance performed.
Use a team-based approach in the primary care medical home, partnering with patients and families to promote timely access, culturally sensitive and language-appropriate care, continuity, whole-person health, and appropriate self-management skills.
Perform other duties as assigned.