Sr Certified Medical Assistant - Float - East Houston

Legacy Community Health•Houston, TX

1d•Onsite

About The Position

The Senior Certified Medical Assistant supports medical assistants across service lines through education, observation, coaching, mentoring, and data collection to advance clinical quality and desired outcomes. The role partners with clinical leadership, management, patients, and families to support a safe, efficient, effective, culturally sensitive, and language-appropriate primary care medical home experience. It combines leadership and team-development responsibilities with hands-on Medical Assistant work for two shifts every pay period. The position works with clinical leadership and management to promote shared goals, effective working relationships, reliable care practices, and a welcoming environment for patients and families. It supports medical assistant competency and professional development, identifies clinical safety, quality, documentation, and training opportunities, and collaborates with multidisciplinary colleagues to improve timely access, continuity of care, and whole-person health. The role also includes RNM training and participation in ongoing clinical education. Legacy Community Health is a federally qualified health center serving Greater Houston and the Gulf Coast. Its mission is to drive healthy change in the communities it serves.

Requirements

High school diploma or equivalent.
Registration or certification as a Medical Assistant from an accredited school.
Two years of clinical experience.
Previous experience working with electronic medical records.
Excellent communication and customer-service skills.
Knowledge of techniques, procedures, and correct use of protective barrier equipment, including Universal Precautions.
Ability to work with clinical staff, perform under pressure, prioritize tasks, and multitask within a multidisciplinary team.
Commitment to preventive health care programs and a team approach to health care delivery.
Strong typing and computer skills, including understanding of Microsoft Office applications.
Proficiency in all Medical Assistant duties and responsibilities.
Ability to handle confidential and sensitive information with ongoing discretion and secure information management.

Nice To Haves

At least one year of experience as a Legacy Community Health Medical Assistant.
Prior experience as a medical assistant or in a similar capacity, such as patient care technician or certified nursing assistant.
Bilingual Spanish fluency.
Basic front desk, clerical, or support specialist skills or experience.
Phlebotomy skills.

Responsibilities

Train new and existing medical assistant team members to ensure competencies.
Guide preceptors and provide ongoing coaching and mentoring to medical assistants.
Assist the Regional Nurse Manager (RNM) with assessing, planning, and implementing comprehensive clinical training programs for orientation, ongoing competency, and professional development across service lines.
Assist the RNM in implementing education and workflow changes or updates for the medical assistant team.
Identify, collect, and report clinical safety, quality, and training deficiencies that affect staff’s ability to fulfill their responsibilities.
Collaborate regularly with management to report findings.
Perform routine chart audits to validate appropriate medical assistant documentation and practice.
Complete RNM training and attend meetings as assigned.
Perform Medical Assistant tasks for two shifts every pay period.
Participate in monthly reconciliation of supplies, medications, and vaccines inventory.
Attend required training programs.
Check patient environments and equipment for safety and promptly report safety concerns to appropriate personnel.
May serve as the Vaccines for Children program coordinator.
Promote effective working relationships and work as part of a team to help the department meet its goals and objectives.
Promote shared vision and goals through effective and efficient working relationships and duties.
Maintain work areas and equipment according to Legacy and government standards.
Follow Legacy exposure control plans for blood-borne and airborne pathogens.
Follow standard operating procedures for specimen handling and processing, test analyses, reporting, and maintaining patient test-result records.
Follow quality-control policies and document quality-control activities, instrument and procedural calibrations, and maintenance performed.
Work within a primary care medical home using a team-based approach in partnership with patients and families to promote timely access, culturally sensitive and language-appropriate care, continuity, and whole-person health through appropriate self-management education.
Perform other duties as assigned.