Senior Certified Medical Assistant - Digestive Health Institute - Ocoee

Orlando Health•Ocoee, FL

4d•Onsite

About The Position

Performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). Serves as a leader in supporting quality care and as a mentor for professional practice. The position is located at Health Central DHI, 10000 W Colonial Dr, Ste 289, Ocoee. Spanish bilingual skills are preferred.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable Medical Assistant work experience in a patient care setting in addition to the experience required under the Experience section.
At least three years of experience as a Certified Medical Assistant.
Current BLS Healthcare Provider Certification.
Current certification or registration as a Medical Assistant through an accepted agency, including NHA, AAMA, AMCA, NCCT, NAHP, AMT, ARMA, or AAH. Certifications or registrations from other agencies may be considered case by case.

Nice To Haves

Bilingual Spanish.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome improvement activities.
Communicate effectively and professionally with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist physicians or APPs during examinations and procedures.
Demonstrate competency in practice-defined tasks and skills.
Provide routine treatments and administer approved medications as ordered by a provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and education according to Orlando Health and department policies.
Act as a patient liaison to schedule specialty testing or physician consultations and provide scheduling information.
Handle incoming and outgoing calls independently and professionally using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation; serve as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and the corporate Learning Consultant.
Support and help develop practice quality strategies.
Help facilitate and participate in the skills portion of Medical Assistants’ Annual Clinical Review.
Collaborate with clinical leadership and education staff to assess Medical Assistants’ ongoing competency.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
Comply with Orlando Health policies and procedures.
Provide care using the knowledge and skills necessary to assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Remain aware of medical/legal issues and patient rights, and comply with regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with patient reception, scheduling, and discharge.