Area Senior Catering Sales Manager

Loews Hotels•Arlington, TX

2d•Hybrid

About The Position

This role is responsible for booking and servicing Catering business in order to meet revenue goals at multiple locations. The Area Senior Catering Sales Manager is an integral part of the Meetings and Events team, spearheading projects in order to prospect new, and grow existing Catering business. Success in this role includes creatively finding opportunities to reach revenue goals and ensuring that contracted events are executed to planned specifications, providing total guest satisfaction and seeking repeat business.

Requirements

Minimum four years’ catering sales management experience in a full-service hotel environment
General knowledge of all hotel departments
Proven success in Sales
Proficient in Microsoft Office Suite
Able to work a flexible schedule including weekends and holidays

Nice To Haves

Certified Meeting Planner, Certified Professional in Catering and Events, or similar Designation preferred
Delphi experience preferred
Diagram Writing Software experience, such as Social Tables, preferred

Responsibilities

Promptly reply to incoming leads
Actively prospect new Catering business seeking to make connections and generate revenue
Conduct Site Visits to support in converting business
Plan, coordinate and service all booked Catering events
Participate in developing and implementing Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.
Work with Director of Meetings and Events to host, or participate, in local events to attract new business
Collaborate with Director of Meetings and Events and F&B Team to establish best in class Wedding Packages, Catering specialty menus, etc.
Research the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitors
Partner with Brand and PR Team to maintain and optimize 3rd party website presence
Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations
Accurately forecast group’s anticipated revenue spend
Schedules and coordinates pre-convention and post-convention meetings when required
Discuss group’s plans for future events, encouraging rebooking
Responsible for soliciting client’s for feedback on Meeting Planner Survey
Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled
Attend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.
Works on special projects as assigned by Director of Meetings and Events
All other duties as assigned