Senior Casualty Claims Consultant – National Large Loss

Intact FC • Montreal, QC

9d • Hybrid

About The Position

The Senior Casualty Claims Consultant – National Large Loss provides expertise in the casualty claims line of business. The Senior Casualty Claims Consultant – National Large Loss adjusts and administers Intact’s largest and most complex casualty claims through technical excellence and plays a key role in the development of key technical talent. The incumbent will have an opportunity to play a significant role in the support of casualty claims through large loss handling, mentoring, advice to management, quality assurance activities, providing assistance in the training of claims professionals and other special projects. This opportunity can be based in any of the following locations: Montreal, Québec, Laval, St-Hyachinte in a hybrid mode.

Requirements

• A claims adjuster's certificate (5A) from the Autorité des marchés financiers.
• University degree or any combination of training and experience deemed relevant for the role.
• Ten (10) years of relevant experience with casualty claims.
• Proven technical expert in casualty claims.
• Extensive experience in coverage analysis, investigation, and quantum evaluation.
• Excellent problem solving and analytical skills.
• Detail oriented and focussed on results.
• Flexible with the ability to work in a constantly changing environment.
• Bilingualism (French / English) – Need to process claims files from an French-speaking clientele on a regular basis and to process claims outside the province.
• Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

Nice To Haves

• College degree in Insurance / Bachelor of Laws (an asset)
• CIP Designation (an asset)
• Experience in class action claims, severe losses, an asset.
• Expertise in handling out-of-province claims (Auto-US), an asset.

Responsibilities

• Direct handle and mentor on large, complex claims Quebec and out-of-province files, including technical guidance and advice to staff, assessment of exposure and assists with the interpretation of case law.
• Act as a technical resource for all stakeholders including senior management, underwriting and finance.
• Represent company at mediation, arbitration, trial and other litigation processes.
• Provides Casualty expertise to assist the National Large Loss team in improving company guidelines and programs to effectively manage loss costs and expenses and for consistent application of claims settlement policies and procedures.
• Engages in special projects to improve both processes and personnel to better serve customers, solve systemic problems and meet company goals.
• Participates in the development of technical casualty claims training programs by assessing needs, developing content and making recommendations.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees