Risk Consultant II, Casualty Claims

Aon Corporation•Atchison, KS

3d•Remote

About The Position

Aon is looking for a Senior Casualty Claims Consultant. We currently have a great career opportunity for a Casualty Claims Risk Consultant. It is the responsibility of the Casualty Claims Risk Consultant to deliver tactical, client specific, casualty claims services on assigned accounts in support of Aon’s core brokerage services. Work Style: Virtual work from Home. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

Requirements

Proven performer with strong technical knowledge and work experience adjusting or managing general liability claims or possess multi-line claims experience with emphasis on casualty lines of coverage.
Maintain knowledge/skills as an insurance professional and possess excellent written and verbal communication skills.
Fluent in Microsoft office suite, particularly Excel, Word and PowerPoint.

Responsibilities

Identify client exposures and provide customized casualty consulting services for clients to help them reduce and lead their Total Cost of Risk.
Ensuring the highest level of service from claims administrator(s).
Improve client claim outcomes by examining and analyzing key elements and related costs of their claims programs and build best practice-oriented approaches to claims cost containment.
Introduce appropriate Aon resources and provide project management to ensure commitments are met and results are achieved.
Establish project plans and budgets.
May require limited involvement in business development opportunities as dictated by geographic needs.
Develop strategic client plans and associated budgets.
Deliver appropriate client services as outlined in the selected service plans as agreed with Account Executive/Client.
Handle delivery of agreed client services to ensure content quality and timely delivery.
Meet or exceed assigned billable hours and utilization goals.
Communicate and collaborate with manager and Account Executives to find opportunities for new business development.
Establish rapport and maintain positive working relationship with clients and colleagues.
Adhere to established Best Practices and make recommendations for improvement, when appropriate.
Maintain knowledge/skills as an insurance professional and possess excellent written and verbal communication skills.
Provide advocacy on behalf of assigned clients relating to services rendered by carriers and/or TPAs to include the review and revision of account instructions, addressing client service concerns and negotiating applicable renewal pricing and terms.
Participate in telephonic or in-person claim reviews designed to result in file resolution, inclusive of documenting claim specific outcomes, action plans and the appropriateness of reserving where applicable.
Attend and participate in periodic on-site client meetings regarding service delivery and/or stewardship.
Utilize standard deliverable products and a specific “Peer Review” process to ensure consistency of services.
Interact with other Aon Consulting team members, Business Development teams, Leadership, Account Executives, Producers, Brokers, other Aon business units, Markets, and Vendors.