Senior Case & Policy Officer - 12 Month Fixed Term Contract

Oversight Board UK•Federal Way, WA

1d•Hybrid

About The Position

The Senior Case & Policy Officer will join the Oversight Board Administration, an independent institution whose members make binding decisions on challenging content issues on Meta’s platforms. Under the supervision of the Deputy Head of the Case and Policy Team, the post holder will ensure Board Members have the information and expertise needed to reach well-reasoned, consistent decisions and policy guidance. The role works closely with Program Management, Case Selection, Data and Implementation, communications, and other colleagues, including through cross-functional working groups. The post holder will research and develop written and oral briefings, conduct impact assessments, identify and engage external experts, and identify information to request from Meta and evaluate Meta’s responses, including on technical issues. They will support Board Members in deliberating and drafting case decisions and policy advisory opinions, and assist with impact-oriented decisions and recommendations. The role also covers content governance, trust and safety, human rights, regulation, and emerging AI governance, including human-rights-based AI governance principles and evaluations of large language models. The position is based at the Administration’s US location in Washington, D.C. Flexible hybrid remote working is offered, and applicants based across East Coast US states are welcome to support time-zone collaboration. This is a 12-month fixed-term contract.

Requirements

Degree educated in a discipline relevant to social media content governance and its societal impacts; a master’s degree is preferred, with preference for specialization in social science, data science, or law.
Passion for freedom of expression and transparent and accountable technology companies, with demonstrated professional interest in their global impacts on individuals and societies.
Knowledge and experience of social media companies’ trust and safety approaches and the design and evaluation of at-scale content governance systems, including automated systems, and/or knowledge of human rights law, including technology companies’ human rights responsibilities.
Excellent written and oral communication skills, including experience explaining complex technical or legal concepts to varied stakeholders and high-level decision makers.
Experience participating in and/or leading collaborative drafting processes across time zones.
Commitment to equality and inclusion, with experience integrating gender analysis into policy development.
Excellent time management, flexibility, pragmatism, and ability to prioritize in a fast-moving environment while focusing on impact.
Significant experience building sustainable and effective stakeholder relationships.

Nice To Haves

Experience with or demonstrated interest in human-rights-based evaluations of large language models (LLMs), and/or strategic research and advocacy to advance human rights in AI development and governance.
Experience working within and building institutions committed to accountability and transparency through fair processes.
Experience working in multiple countries and/or diverse multinational workplaces.
Knowledge of multiple languages.

Responsibilities

Provide advanced policy expertise and substantive support to the Oversight Board in developing case decisions and policy positions, serving as the main focal point for panels.
Research, draft, and present briefing materials to Board Members, sourcing external expertise where needed.
Assist the Board in questioning and evaluating Meta’s policies and content governance practices, including their application to emerging AI governance issues, and recommend changes.
Support Board Members in drafting case decisions and policy advisory opinions (PAOs).
Support development of human-rights-based AI governance principles, including through evaluations of large language models (LLMs).
Engage proactively in academic, civil society, and industry discussions on social media platform and AI governance issues.
Coordinate with project managers to support Board Members through deliberation and decision-making on cases and PAOs.
Develop a research agenda to support Board Members, including leading or participating in cross-functional working groups to deliver strategy.
Coordinate with the communications team to engage external experts in civil society who are most affected by Meta’s operations.
Conduct primary research and develop impact assessments and written and oral briefings related to cases and policy advisories.
Identify information to request from Meta and evaluate Meta’s responses, including responses on technical issues.

Benefits

Annual salary of circa $160,000.
9% employer 401(k) contribution with no employee contribution requirement.
Paid parental leave and other progressive family-friendly benefits.
Comprehensive healthcare and dental coverage for the employee and family members.
Life assurance, income protection, and business travel insurance.
Childcare subsidy for eligible childcare costs.
Home-working and commuting allowance.
Training allowance for continuous professional development and professional membership.
Five study leave days per calendar year.
22 days of annual leave in addition to public holidays, with the option to carry up to five unused days into the next year.
Two paid recharge vacation days per calendar year.
Two paid personal vacation days per calendar year.
Flexible hybrid remote working.