Senior Cardiac Technician Trainer

iRhythm Technologies, Inc.•Deerfield, IL

16d•$70,000 - $88,000•Hybrid

About The Position

As a Senior Cardiac Technician Trainer, your role is to prepare, conduct, and evaluate Clinical Operations training programs, Initiatives, and training events. Responsibilities of a trainer include motivating, guiding, teaching, and training employees to ensure end-user adoption and a high-impact learner experience. You will be responsible for execution and facilitation of training for iRhythm University, New Hire program, along with assisting with new training programs as needed. Our work environment is fast paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient’s experience. We are looking for like-minded individuals to join our team today. This is a hybrid role, with the option to be based in our Deerfield, IL office, Houston, TX office, or San Francisco, CA office.

Requirements

Bachelor's degree or equivalent experience
Certified Cardiographic Technician (CCT), Registered Nurse (RN), or Paramedic (EMT_P) licensure or certification
Formal ECG training experience
Minimum of 1 year’s expertise in training or learning and development.
Possess a comprehensive, expert knowledge of arrhythmia interpretation with a passion for training, teaching others, and assisting employees to excel.
Development of training programs and/or content creation
Experience with Articulate, or other training development software
Ability to develop training programs and content without the support of external vendors.
High competency in the following areas: highly collaborative, strong oral and verbal communication, excellent multi-tasking, planning, process, and project management, effective decision making, result-oriented, ability to work under pressure and with tight deadlines.
Demonstrated strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization.
Excellent planning, observational, and analytical skills coupled with exceptional facilitation and group presentation skills.
Demonstrated ability to connect complex clinical content in a clear, easy to understand manner while evaluating learning outcomes.
Lead and work creatively with flexibility in a rapidly changing environment.
Demonstrated computer proficiency with Zoom and Microsoft Office. Outlook, Teams, Word, PowerPoint, Excel, and Windows.
Ability to travel up to 10% of the time

Nice To Haves

Minimum of 2 years in a role specific to cardiac patients or cardiology, or experience in a position requiring ECG/EKG interpretation; Holter scanner or other specialty requiring ECG interpretation.

Responsibilities

Lead training for new hires and Qualified Cardiac Technicians to effectively utilize iRhythm's software to create clinical reports.
Instruct new hires and Qualified Cardiac Technicians on arrhythmia recognition and interpretation strategies.
Engage, motivate and maintain order of in-person and virtual classrooms.
Design lesson plans and/or curricula, build training materials, and utilize a variety of training methods emphasizing adult learning methodologies.
Lead the implementation and training of QA tool release updates and relevant scanning tool education.
Recommend and influence training content development and delivery options to support high rates of end-user adoption and effective organizational change management.
Identify knowledge gaps, performance trends, and opportunities for improvement, and proactively develop training solutions
Apply instructional design and adult learning principles to elevate, develop and deliver training content and/or initiatives for the ongoing education within Clinical Operations.
Create training materials (course outlines, agendas, background material, instructional materials, and training aids).
Deploy, train, deliver, and execute iRhythm University and New Hire training as well as other assigned flagship programs or business imperatives.
Maintain expert-level clinical knowledge, particularly ECG rhythm interpretation skills; skills development is of high importance.
Leads team projects or cross-functional projects as determined by Clinical Training or ClinOps leaders
Maintain organized content and ensure training systems and processes are optimized
Take ownership of personal/professional development.
Self-starter with an ability to identify behavioral and knowledge gaps and develop training to address them.
Proactively identify training needs and initiatives
Adjust instruction and training delivery based on evaluations and learner feedback