Senior Cafe Supervisor

Capilano Group • Vancouver, BC

3d • Onsite

About The Position

We are searching for a Senior Café Supervisor who is passionate about cuisine and enthusiastic about a total guest experience. You have a broad understanding of the day-to-day supervision of the Food & Beverage departments within Prospect Point Café. You help to ensure the best possible Food & Beverage experience for both Guests and Team Members at Prospect Point. In addition, you assist the Prospect Point Café Manager in evaluating the value of the guest’s food & beverage experience and communicate any new ideas or concerns to assist in the development and implementation of Food & Beverage programs.

Requirements

• 2 to 5 years of supervisory experience in a similar Food & Beverage venue
• Must be of legal drinking age as supervising in licensed areas
• Can handle stressful situations and meet fluctuating and demanding needs

Nice To Haves

• POS experience, an asset
• Food Safe Level II and Serving it Right certifications, an asset
• Second Language is an asset

Responsibilities

• Works with the Food and Beverage Supervisors and Manager to oversee daily operations of Prospect Point
• Follows Food Safe guidelines and trains Team Members on company standards of handling, preparation and presentation of menu items
• Ensures replenishment of stock and cleanliness of all food venues
• Communicates and submits orders to with suppliers and receives supplier orders
• Organizes daily and monthly cleaning schedules in all venues
• Communicates with Food & Beverage Manager, Supervisors and other department managers
• Ensure serving team accurately places food orders in a timely manner, while acknowledging all guests
• Work with the culinary team to ensure food orders are received accurately, and that food storage areas are kept clean and tidy
• Ensure all opening, closing and other duties are completed daily
• Execute a la carte, meal tour and special event business
• Be proactive in attracting guests to the restaurant by creating connections with Pavilion guests
• Assist with daily monitoring and tracking of Guest feedback (informal and formal guest surveys)
• All other duties as assigned

Benefits

• Complimentary coffee, tea, hot chocolate and soda while on shift, when using your reusable cup
• 30% discount off regular-priced merchandise at The Trading Post Gift Store
• 30% discount at Stanley's Bar & Grill and Prospect Point Café
• 30% discount on food & beverage items in The Cliff House Restaurant, Loggers' Grill, Beary Waffles, and The Cabin at Capilano Suspension Bridge Park(does not apply to alcohol)
• Guest passes for friends & family
• Referral bonuses
• Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed