Senior Business Transformation Manager

Centene Corporation•Remote-FL, MI

2d•$107,700 - $199,300

About The Position

Through collaboration with business and IT, the Senior Business Transformation Manager leads programmatic efforts to drive operational efficiency. The role uses assessment benchmarking, customer journey mapping, current- and future-state process flows, gap analytics, strategic recommendations, financial optimization, organizational change management, governance, and implementation. It also includes coaching and mentoring associates. The manager serves as a strategic partner by building knowledge of the business and technology, gaining trust, and demonstrating value. The role leads large-scale initiatives and workshops, conducts research and maturity assessments, develops executive deliverables and multi-year roadmaps, and identifies and quantifies measurable business benefits. Experience in Medicare and Duals is preferred. Applicants must be authorized to work in the U.S. without current or future employment-based visa sponsorship. Sponsorship is not available for this opportunity.

Requirements

Bachelor’s degree in a related field or equivalent years of experience.
At least 5 years of experience in at least two of the following areas: process improvement or transformation; business or financial analysis; external consulting, auditing, or risk analysis; customer journey or experience; organizational change management; IT solution or architecture; or project management.
Must be authorized to work in the U.S. without the need for current or future employment-based visa sponsorship.

Nice To Haves

Experience in Medicare and Duals.
Organizational Change Management certification (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, or PMP.

Responsibilities

Build business and technology knowledge, establish trust, and demonstrate value as a strategic partner.
Provide guidance and leadership and encourage collaboration among diverse, cross-functional stakeholders.
Make independently developed, informed business recommendations.
Lead jumbo initiatives affecting 1,000 or more people, three to five business functions, or 75% or more reengineering of an existing process; may support enterprise transformation initiatives.
Lead large-scale workshops for employees at all levels on strategic decisions, organization design, technology prioritization, root cause analysis, and process mapping.
Conduct external research and use the Capability Maturity Model to develop and execute initiative-specific diagnostic tools.
Lead validation and consolidate results into high-quality executive deliverables, including findings and a multi-year strategic roadmap.
Independently identify, establish, and quantify measurable financial and non-financial business benefits resulting from services provided.
Coach and assist associates as needed.
Demonstrate thought leadership through innovative thinking and use of healthcare industry knowledge.
Model leadership qualities including mentoring, purpose-driven thinking, principled agility, and results-oriented action.
Perform other duties as assigned and comply with all policies and standards.