Senior Business Systems Analyst - Business Insurance
About The Position
Under limited supervision, the Senior Business Systems Analyst works with stakeholders to elicit, analyze, specify, and validate business and solution requirements that meet business needs. The role brings diverse stakeholder groups together, drives consensus, and creates shared understanding between customer communities and solution delivery teams while maintaining alignment with Business and IT strategies. It translates business goals, strategies, and initiatives into action plans and required deliverables, and independently transitions to unfamiliar business and systems domains. The role typically leads analysts on medium-to-large initiatives and provides direction, coaching, and mentoring to less experienced analysts.
Requirements
- At least three years of experience in Business Systems or equivalent.
- High school diploma or equivalent.
- Ability to elicit, analyze, specify, validate, and communicate business and solution requirements.
- Advanced analytical thinking, facilitation, communication, teamwork, relationship management, business perspective, change management/resilience, and risk-taking capabilities.
- Intermediate technology and conflict management capabilities.
Nice To Haves
- Five years of experience in Business Systems or equivalent.
- Bachelor's degree in Business, MIS, or another related field.
- Experience with BI products and systems.
Responsibilities
- Identify, refine, and clearly articulate the business objectives and value proposition of assigned initiatives; offer alternative perspectives and influence stakeholder consensus.
- Ensure solutions across people, processes, and technology meet program or project objectives and align with business and IT strategic direction.
- Participate in developing business cases that measure and communicate proposed project benefits.
- Collaborate with project leads to determine how requirements will be approached and managed.
- Develop requirements work plans with project leads, identify task dependencies, develop estimates, and determine resource skill requirements.
- Support risk management and change management activities.
- Support and mentor analysts and team members in requirements techniques, processes, and deliverables.
- Own the success of the Requirements Definition Process for assigned work with limited supervision.
- Elicit, analyze, specify, and communicate business, system, and implementation requirements.
- Ensure requirements are unambiguous and understandable to business users and solution delivery teams.
- Work with stakeholders to prioritize requirements according to business value, risks, and constraints.
- Identify and manage requirements conflicts and issues through resolution.
- Ensure requirements are understood and approved by all stakeholders.
- Manage requirements traceability and changes throughout the project lifecycle.
- Measure and track the quality of business analysis work.
- Ensure test strategies and plans adequately cover requirements and assist with defect resolution.
- Support multiple initiatives simultaneously as assigned.
Benefits
- Health insurance coverage for eligible employees and family members beginning on the first day of employment.
- Dollar-for-dollar 401(k) matching on contributions up to the first 5% of eligible pay, subject to an annual maximum.
- Paying it Forward Savings Program contributions for eligible employees making student loan payments.
- Pension Plan funded 100% by Travelers.
- At least 20 days of paid time off annually and nine paid company holidays.
- Wellness program with tools, discounts, and resources, including access to free professional counseling and health coaching.
- Matching Gift and Volunteer Rewards program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
