Senior Business Systems Analyst

CACI • Chantilly, VA

7d

About The Position

CACI is seeking a highly motivated Senior Business Systems Analyst to manage the ingest, development, and delivery of new and enhanced capabilities using an Agile framework. The role conducts business and system analysis to deliver an enterprise-wide solution on the ServiceNow Platform and works with stakeholders to ensure successful delivery of enhancements and capabilities. The position requires adaptability, constructive collaboration with technically diverse teams, willingness to stay current with industry trends, and creative problem-solving for complex technical and procedural challenges.

Requirements

• Active TS/SCI with CI polygraph clearance.
• Five or more years of relevant experience; a bachelor's degree in a relevant field may substitute for five years of relevant experience. A master's degree in a related field may substitute for a bachelor's degree and three years of relevant experience.
• Hands-on experience capturing IT requirements using business analysis techniques, including surveys, workshops, use cases, and business process modeling.
• Experience supporting enterprise IT service management platforms such as ServiceNow, Remedy, and Atlassian.
• Working knowledge of web-based IT enterprise systems.
• Experience preparing and conducting briefings for diverse audiences and writing technical documentation, such as SOPs.
• Experience conducting and leading technical exchange meetings.
• Excellent verbal and written communication skills.
• Ability to adapt and work constructively with a technically diverse team.
• Willingness to learn and stay abreast of industry trends.

Nice To Haves

• Experience using ServiceNow SAFe and Agile modules.
• Experience with ServiceNow catalog management and business workflow.
• Certified Scrum Master or other Agile certification.
• ITIL V4 certification.
• High level of organization and presentation skills.

Responsibilities

• Serve as a Business Systems Analyst in an Agile/Scrum environment, working closely with product owners, Scrum Masters, and development teams.
• Act as the primary liaison for capturing, analyzing, and managing functional and non-functional requirements, including detailed user stories.
• Translate business and mission objectives into actionable system requirements within a prioritized product backlog.
• Analyze business or systems processes to identify improvements.
• Meet regularly with internal and external stakeholders to gather, validate, and refine business needs.
• Communicate business needs to the development team through well-defined user stories and acceptance criteria.
• Collaborate with the Scrum Master to define release and sprint backlogs, help resolve impediments, and contribute to sprint planning.
• Partner with cross-functional teams throughout the development lifecycle to ensure solutions meet customer expectations and business objectives.
• Evaluate completed work to confirm alignment with requirements and agreed scope.
• Lead product demonstrations, collect stakeholder feedback, and report on iteration outcomes.
• Coordinate with program members and stakeholders to track, communicate, and achieve migration schedules and milestones.

Benefits

• Flexible time off benefit.
• Learning resources and learning and development opportunities.
• Competitive compensation and benefits.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed