Sr Bus Systems Analyst
About The Position
As a Senior Business Systems Analyst at Optum, you will serve as the primary liaison between business stakeholders, operations teams, and technology partners. You will translate complex business needs into functional and technical solutions, lead solution design discussions, and manage end-to-end delivery across cross-functional teams. The role drives strategic programs involving cloud migration, analytics, and operational efficiency, while mentoring junior analysts and supporting production improvements. The position offers the flexibility to telecommute from anywhere within the U.S. You will support initiatives including Apollo Quality, eCW, Zephyr, DataRap, Horizon 360, Analytics and Insights, Affordability, and Cloud Migration programs, and use enterprise-approved AI tools to streamline workflows and automate tasks. The annual salary range is $91,700 to $163,700 based on full-time employment. Benefits include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and 401(k) contribution, subject to eligibility requirements. Candidates must pass a drug test before beginning employment. Telecommuters must adhere to UnitedHealth Group’s Telecommuter Policy.
Requirements
- At least 6 years of experience in business systems analysis, requirements gathering, and technical solution design.
- At least 3 years of experience leading cross-functional projects and driving solution delivery.
- At least 3 years of experience creating business requirement documents (BRDs), process flow diagrams, user stories, and UAT test plans.
- At least 2 years of experience providing technical guidance or mentorship to junior team members.
Nice To Haves
- Bachelor’s degree, or 4+ years of business systems analysis experience in lieu of a degree.
- Healthcare domain knowledge and experience with healthcare data and operational platforms.
- Experience with strategic programs or platforms such as Apollo Quality, eCW, Zephyr, DataRap, Horizon 360, or Cloud Migration initiatives.
- Strong analytical, problem-solving, stakeholder management, and cross-functional communication skills.
- Experience with Agile/Scrum software development lifecycles.
Responsibilities
- Serve as the primary liaison between business stakeholders, operations teams, and technology partners to align business and technical vision.
- Gather, analyze, document, and prioritize business and system requirements, translating business needs into functional and technical solutions.
- Lead solution design discussions and support project delivery from initiation through implementation.
- Coordinate with developers, data teams, QA analysts, and business users to ensure successful project outcomes.
- Manage stakeholder communication, issue resolution, risk mitigation, and continuous system improvements.
- Support production systems, troubleshoot business process issues, and drive continuous operational enhancements.
- Develop process flows, business requirements documents (BRDs), user stories, and comprehensive testing plans.
- Facilitate User Acceptance Testing (UAT) and validate that delivered solutions meet business objectives.
- Provide leadership, mentorship, and guidance to junior analysts and cross-functional team members.
- Support strategic initiatives including Apollo Quality, eCW, Zephyr, DataRap, Horizon 360, Analytics and Insights, Affordability, and Cloud Migration programs.
- Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement.
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase plan
- 401(k) contribution
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
