Senior Business Systems Analyst

CACI•Chantilly, VA

8d•$86,600 - $181,800

About The Position

CACI is seeking a highly motivated Senior Business Systems Analyst to manage the ingestion, development, and delivery of new and enhanced capabilities using an Agile framework. The role conducts business and systems analysis to deliver enterprise-wide solutions on the ServiceNow platform and works with stakeholders to ensure successful delivery of enhancements and capabilities. The analyst serves in an Agile/Scrum environment and works closely with product owners, Scrum Masters, development teams, program members, and other stakeholders. The position translates business and mission objectives into prioritized requirements, user stories, and acceptance criteria; supports release and sprint planning; evaluates completed work against requirements and scope; leads demonstrations; and coordinates migration schedules and milestones. Adaptability, constructive teamwork with technically diverse groups, continued learning, and creative problem-solving are emphasized. The role requires an active TS/SCI clearance with CI polygraph. The position is full-time, regular employment, with no travel required. The proposed salary range is $86,600–$181,800, subject to factors including location, experience, skills, education, and certifications.

Requirements

Active TS/SCI clearance with CI polygraph.
At least 5 years of relevant experience; a bachelor's degree in a relevant field may substitute for 5 years of relevant experience. A master's degree in a related field may substitute for a bachelor's degree and 3 years of relevant experience.
Hands-on experience capturing IT requirements using business analysis techniques, including surveys, workshops, use cases, and business process modeling.
Experience supporting enterprise IT service management platforms such as ServiceNow, Remedy, and Atlassian.
Working knowledge of web-based IT enterprise systems.
Experience preparing and conducting briefings for diverse audiences and writing technical documentation, such as standard operating procedures.
Experience conducting and leading technical exchange meetings.
Excellent verbal and written communication skills.
Ability to adapt and work constructively with a technically diverse team.
Willingness to learn and stay abreast of industry trends.

Nice To Haves

Experience using ServiceNow SAFe and Agile modules.
Experience with ServiceNow catalog management and business workflow.
Certified Scrum Master or other Agile certifications.
ITIL V4 certification.
High level of organization and presentation skills.

Responsibilities

Serve as a Business Systems Analyst in an Agile/Scrum environment, working closely with product owners, Scrum Masters, and development teams.
Act as the primary liaison for capturing, analyzing, and managing functional and non-functional requirements, including detailed user stories.
Translate business and mission objectives into actionable system requirements within a prioritized product backlog.
Analyze business or systems processes to identify improvements.
Meet regularly with internal and external stakeholders to gather, validate, and refine business needs.
Communicate business needs to the development team through well-defined user stories and acceptance criteria.
Collaborate with the Scrum Master to define release and sprint backlogs, assist in resolving impediments, and contribute to sprint planning activities.
Partner with cross-functional teams throughout the development lifecycle to ensure solutions meet customer expectations and business objectives.
Evaluate completed work to confirm alignment with requirements and agreed scope.
Lead product demonstrations for stakeholders, collect feedback, and report on iteration outcomes.
Coordinate with program members and stakeholders to track, communicate, and achieve migration schedules and milestones.