Senior Business Systems Analyst

Colorado Springs UtilitiesColorado Springs, CO
Onsite

About The Position

Colorado Springs Utilities is seeking a Business Systems Analyst Senior to join our Asset Management Geospatial Technology section. The core responsibility will be to support our Electric and Fiber & Telecom operational work groups. This role combines business systems analysis (BSA) with advanced geographic information systems (GIS) expertise to drive data-informed decision-making, perform sophisticated spatial analysis, and enable seamless system integration across the organization. Experience supporting other utility domains including water, wastewater, and natural gas will alternatively be considered, as it enables broader impact and strengthens cross-functional alignment across enterprise utility systems.

Requirements

  • Knowledge of Esri ArcGIS Suite (ArcMap 10x, ArcGIS Pro, ArcGIS Online, etc.)
  • Knowledge of Schneider ArcFM solutions and tools
  • Knowledge of Esri Utility Network and or Geometric Network domain
  • Strong analytical, problem-solving, and communication skills
  • Knowledge of Project management methodologies (Agile, Scrum, etc.)
  • Candidates with progressively responsible experience within utility operations, leveraging Esri ArcGIS or comparable GIS technologies, are highly valued for this role.
  • The ideal candidate demonstrates the ability to translate complex data into meaningful business insights, effectively gather and interpret user requirements, and align them with existing or available analytical tools particularly within Esri GIS platforms to support operational objectives.
  • Candidates should possess strong analytical and problem-solving skills, including the ability to troubleshoot complex requirements and resolve GIS data-related issues, ensuring the reliability and efficiency of spatially enabled business processes.

Nice To Haves

  • Certifications such as GISP or Esri Technical Certification
  • Preferred candidates hold a bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or possess 7+ years of relevant experience, or an equivalent combination of education and experience.

Responsibilities

  • Analyze business requirements and translate them into GIS solutions
  • Primary liaison with Electric and Fiber & Telecom operational, planning and engineering teams
  • Develop, maintain, and enhance GIS processes, tools, and databases
  • Collaborate with stakeholders to gather and document system requirements
  • Perform advanced spatial data analysis and create maps, dashboards, and reports
  • Provide support to end-users, GIS technical team and GIS editing staff on GIS tools and best practices
  • Ensure data integrity, accuracy, and compliance with organizational standards

Benefits

  • Vacation – Start with 13 days annually, increasing to 24 days with tenure
  • Personal Leave – 3 days per year
  • Paid Holidays – 12 paid holidays per year
  • Sick Leave – 12 days per year for personal or family health needs
  • Vacation Buy – Option to purchase up to 40 additional hours annually
  • Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
  • Zero Health: Access to hundreds of medical services at no cost
  • Dental & Vision: Two dental plans and one vision plan
  • Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
  • Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
  • Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
  • Health Savings Account (HSA): Available with HDHP
  • Pension Plan: Colorado PERA provides retirement benefits and peace of mind
  • Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
  • Disability Coverage: Short-Term and Long-Term Disability insurance available
  • Life Insurance: Employer-paid coverage with optional supplemental plans
  • Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
  • Tuition Reimbursement: Up to $5,250 annually to support continued education
  • Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness
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