Senior Business Systems Analyst

RippleSan Francisco, CA
$141,910 - $142,110Hybrid

About The Position

Lead modules in Ripple’s business systems (including Workday Benefits, Absence, and Time Tracking) through solution design, testing, and implementation in an environment of constant change, with attention to scalability and consistency. Design and develop tools for module automation, monitoring, and auditing to reduce operational risk, eliminate manual workarounds, and improve efficiency. Conduct unit testing for all configurations, including user acceptance testing. Participate in module upgrade preparation and release activities, including feature review, impact analysis, regression testing, education, and updates to training materials. Troubleshoot module configuration, deployment, and organizational change activities. Drive assigned module projects (e.g., annual Open Enrollment cycles, expanding Time Tracking, Absence, and Time Off to new markets), making changes to existing configurations as and when the need arises. Monitor the efficacy and adoption of module solutions, identifying problems ahead of business partners and surfacing opportunities to enhance or scale solutions to better support business needs. Build, monitor, and maintain reports and dashboards relevant to the modules, helping with any data requests that could involve EIB loads, fixing integrations, or configuring new security in the relevant areas.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems or a related field.
  • Six (6) years of progressive, post-baccalaureate experience in information technology.
  • Six (6) years of experience with Workday Benefits, Absence Management, and Time Tracking configuration and deployment.
  • Six (6) years of experience designing tools for automation, monitoring and auditing to eliminate manual workarounds and improve efficiency.
  • Six (6) years of experience building and maintaining reports and dashboards for Workday, including helping with data request involving EIB loads, fixing integrations, and configuring new security features.
  • Three (3) years of experience using Agile Project Management tools, including Jira.
  • Two (2) years of experience with BI/SQL.

Responsibilities

  • Lead modules in Ripple’s business systems (including Workday Benefits, Absence, and Time Tracking) through solution design, testing, and implementation.
  • Design and develop tools for module automation, monitoring, and auditing.
  • Conduct unit testing for all configurations, including user acceptance testing.
  • Participate in module upgrade preparation and release activities.
  • Troubleshoot module configuration, deployment, and organizational change activities.
  • Drive assigned module projects.
  • Monitor the efficacy and adoption of module solutions.
  • Build, monitor, and maintain reports and dashboards relevant to the modules.
  • Help with any data requests that could involve EIB loads, fixing integrations, or configuring new security in the relevant areas.

Benefits

  • Professional development budget
  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend
  • R&R days
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy
  • Industry-leading parental leave policies
  • Family planning benefits
  • Catered lunches
  • Fully-stocked kitchens with premium snacks/beverages
  • Plenty of fun events
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