Senior Business Systems Analyst

Ripple • San Francisco, CA

1d • Hybrid

About The Position

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Lead modules in Ripple’s business systems (including Workday Benefits, Absence, and Time Tracking) through solution design, testing, and implementation in an environment of constant change, with attention to scalability and consistency. Design and develop tools for module automation, monitoring, and auditing to reduce operational risk, eliminate manual workarounds, and improve efficiency. Conduct unit testing for all configurations, including user acceptance testing. Participate in module upgrade preparation and release activities, including feature review, impact analysis, regression testing, education, and updates to training materials. Troubleshoot module configuration, deployment, and organizational change activities. Drive assigned module projects (e.g., annual Open Enrollment cycles, expanding Time Tracking, Absence, and Time Off to new markets), making changes to existing configurations as and when the need arises. Monitor the efficacy and adoption of module solutions, identifying problems ahead of business partners and surfacing opportunities to enhance or scale solutions to better support business needs. Build, monitor, and maintain reports and dashboards relevant to the modules, helping with any data requests that could involve EIB loads, fixing integrations, or configuring new security in the relevant areas. Telecommuting permitted up to 50% per week within same geographic location as assigned office location.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems or a related field plus six (6) years of progressive, post-baccalaureate experience in information technology.
• Six (6) years of experience with Workday Benefits, Absence Management, and Time Tracking configuration and deployment.
• Six (6) years of experience designing tools for automation, monitoring and auditing to eliminate manual workarounds and improve efficiency.
• Six (6) years of experience building and maintaining reports and dashboards for Workday, including helping with data request involving EIB loads, fixing integrations, and configuring new security features.
• Three (3) years of experience using Agile Project Management tools, including Jira.
• Two (2) years of experience with BI/SQL.

Responsibilities

• Lead modules in Ripple’s business systems (including Workday Benefits, Absence, and Time Tracking) through solution design, testing, and implementation in an environment of constant change, with attention to scalability and consistency.
• Design and develop tools for module automation, monitoring, and auditing to reduce operational risk, eliminate manual workarounds, and improve efficiency.
• Conduct unit testing for all configurations, including user acceptance testing.
• Participate in module upgrade preparation and release activities, including feature review, impact analysis, regression testing, education, and updates to training materials.
• Troubleshoot module configuration, deployment, and organizational change activities.
• Drive assigned module projects (e.g., annual Open Enrollment cycles, expanding Time Tracking, Absence, and Time Off to new markets), making changes to existing configurations as and when the need arises.
• Monitor the efficacy and adoption of module solutions, identifying problems ahead of business partners and surfacing opportunities to enhance or scale solutions to better support business needs.
• Build, monitor, and maintain reports and dashboards relevant to the modules, helping with any data requests that could involve EIB loads, fixing integrations, or configuring new security in the relevant areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior