Senior Business Systems Analyst

Gooch & Housego•Moorpark, CA

5d•Onsite

About The Position

The Senior Business Systems Analyst serves as the primary business systems leader for the Moorpark site and acts as a strategic partner to Operations, Engineering, Quality, Supply Chain, Finance, and other functional leaders. The role is responsible for driving business performance through technology, process optimization, data analysis, system enhancements, and continuous improvement initiatives. This position serves as the site's subject matter expert for SYSPRO ERP and related business applications, leading business requirements gathering, solution design, implementation activities, user adoption, and ongoing system optimization. The successful candidate will identify opportunities to improve efficiency, scalability, data integrity, and business performance through effective use of technology. In addition to business systems ownership, the role serves as the primary onsite technology resource for the Moorpark facility, providing local IT support and coordinating infrastructure, cybersecurity, and end-user technology activities with corporate IT teams and external partners. The position requires a combination of business acumen, technical expertise, project leadership, and strong stakeholder management skills, with the ability to influence outcomes and drive change across multiple functions without direct authority.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration, Mathematics, Engineering, or related discipline, or equivalent combination of education and experience
Minimum 5 years of experience in business systems, ERP administration, business analysis, information systems, or related technology roles
Experience supporting and administering ERP systems, preferably SYSPRO
Experience leading business process improvement initiatives and system implementation projects
Experience gathering business requirements and translating them into practical technology solutions
Demonstrated ability to influence stakeholders and lead cross-functional initiatives
Strong ERP administration and support experience, preferably SYSPRO
Advanced business process analysis and requirements gathering skills
Strong project leadership and implementation management capabilities
Ability to translate business needs into practical technology solutions
Excellent analytical, troubleshooting, and problem-solving skills
Ability to influence decisions and drive outcomes without direct authority
Strong stakeholder management and relationship-building skills
Experience supporting enterprise software applications and business systems
Understanding of manufacturing business processes including supply chain, inventory management, production planning, quality, engineering, and finance
Working knowledge of Active Directory, Microsoft 365, Windows operating systems, networking concepts, and related technologies
Strong written, verbal, presentation, and training skills
Ability to manage competing priorities and work effectively in a fast-paced environment
Excellent organizational and time management skills
Strong customer service orientation and commitment to continuous improvement
Strategic thinker with strong business acumen
Results-oriented with a continuous improvement mindset
Professional, adaptable, and solution-focused
Self-motivated and capable of working independently
Collaborative team player with strong interpersonal skills
High degree of integrity, accountability, and ownership
Comfortable operating in both strategic and hands-on capacities
Enthusiasm for learning, innovation, and process improvement

Nice To Haves

Manufacturing, industrial, aerospace, photonics, or engineered products industry experience preferred

Responsibilities

Serve as the primary site owner and subject matter expert for SYSPRO ERP and associated business applications
Lead analysis of business requirements and develop effective systems solutions that support operational and strategic objectives
Partner with business leaders to identify opportunities for process optimization, automation, standardization, and continuous improvement
Evaluate existing business processes and recommend technology-enabled solutions that improve efficiency, scalability, accuracy, and performance
Develop and maintain functional specifications, business requirements documentation, process maps, and technical documentation
Drive adoption of enterprise business systems standards while balancing local operational requirements
Act as a trusted advisor to business leaders regarding technology capabilities, risks, opportunities, and best practices
Support data governance initiatives and promote data accuracy, integrity, and consistency across business systems
Develop business cases and recommendations for system enhancements and technology investments
Support, maintain, and optimize the SYSPRO ERP platform and related business applications
Lead troubleshooting, root cause analysis, and resolution of complex business systems issues
Manage system configurations, enhancements, upgrades, testing activities, and deployments
Coordinate user acceptance testing (UAT), validation activities, and implementation planning
Deliver training programs and support user adoption of new technologies and business processes
Identify and implement process improvements that enhance productivity, reduce waste, and improve business performance
Monitor system performance and proactively recommend enhancements to improve functionality and user experience
Lead business systems projects from concept through implementation, ensuring alignment with business objectives
Define project scope, requirements, deliverables, timelines, risks, and resource needs
Coordinate cross-functional teams, business stakeholders, and external vendors throughout project lifecycles
Manage multiple concurrent initiatives while balancing operational support responsibilities
Monitor project progress and communicate status, risks, and outcomes to leadership teams
Support organizational change management efforts associated with system implementations and process transformations
Partner with functional leaders to develop meaningful reports, dashboards, and performance metrics
Analyze operational and business data to identify trends, risks, and opportunities
Support data-driven decision-making through effective reporting and analysis tools
Promote consistent use of business data and reporting standards across functions
Serve as the primary onsite technology support resource for the Moorpark facility
Troubleshoot and resolve hardware, software, network, and peripheral-related issues
Support workstation deployment, maintenance, upgrades, and lifecycle management
Coordinate user onboarding, offboarding, and system access requests
Support printers, scanners, conference room technology, routers, switches, and other peripheral equipment
Coordinate with corporate IT resources and external vendors to resolve escalated infrastructure issues
Assist with cybersecurity initiatives, endpoint protection, patching, software deployment, and compliance activities
Maintain local technology asset inventories and related documentation
Support Microsoft operating systems, Microsoft 365 applications, and related technologies
Educate users on system functionality, security best practices, and company IT policies