Senior Business Systems Analyst, Enterprise Asset Management (Trapeze)

Intercity Transit • Intercity Transit (AdOps) - Olympia, WA

9d • Hybrid

About The Position

Intercity Transit is seeking a Senior Business Systems Analyst to support the operational and strategic functions of its Enterprise Asset Management (EAM) platform and connected asset technology ecosystem. The role serves as the technical lead and super-user for Trapeze EAM, overseeing the platform lifecycle, including configuration, security and role management, integrations, data management, reporting, and change management. It focuses on system performance, process automation, and data quality across Fleet, Facilities, Inventory, and other operational divisions.

The position partners with Information Systems, maintenance leadership, capital planning, finance, business intelligence, and vendors to enhance EAM capabilities, streamline asset workflows, and expand reporting and analytics in support of Transit Asset Management objectives and State of Good Repair goals. The position currently works on a hybrid schedule of three days in the office and two days remotely. Reliable Wi-Fi and a confidential work-from-home space are essential.

The successful applicant must have or obtain Workday certification within the first six months of employment.

Requirements

• Associate's or bachelor's degree in information technology, maintenance management, business administration, or a related field; equivalent experience may be substituted.
• Three or more years of experience with EAM, ERP, or CMMS platforms, or one year of OneIT Trapeze project experience at Intercity Transit.
• Experience in fleet, facilities, materials management, or another asset-intensive environment supporting workflows, reporting, or system configuration.
• Must have or obtain Workday certification within the first six months of employment.
• Strong analytical, problem-solving, organizational, and customer-service skills.
• Strong written and verbal communication skills, including the ability to facilitate discussions with technical and non-technical stakeholders.
• Ability to manage multiple priorities, work independently, meet deadlines, and adapt effectively to change.
• Experience using Trapeze, including configuration, business process design, security administration, file loads, testing, troubleshooting, and ongoing maintenance.
• Ability to work from home with reliable Wi-Fi and a confidential space.

Nice To Haves

• Trapeze EAM experience is preferred.
• Five years of progressively responsible technical or asset management experience, or two years in a technical lead role.
• Experience with integrations, SQL, Crystal Reports, and lifecycle cost modeling.

Responsibilities

• Serve as the EAM technical lead and super-user for Trapeze EAM and connected platforms, handling configuration, module optimization, permissions governance, troubleshooting, and ongoing maintenance.
• Design, configure, and optimize asset inventory, work management, materials management, warranty tracking, preventive maintenance, capital planning, and reporting functions.
• Plan and administer workflows aligned with Transit Asset Management policy, preventive maintenance strategies, and compliance activities.
• Manage EAM lifecycle phases, upgrades, and enhancements in partnership with Information Systems, business stakeholders, and vendors.
• Oversee asset inventory structure, naming conventions, lifecycle tracking, condition assessments, and maintenance history.
• Align EAM data with enterprise reporting, lifecycle modeling, State of Good Repair compliance, National Transit Database reporting, and capital planning processes.
• Develop and maintain automated reports, dashboards, KPIs, and analytics; provide recurring and ad hoc reporting while safeguarding appropriate access to sensitive information.
• Conduct data validation and audits to improve data integrity and support regulatory reporting.
• Build dashboards and KPI suites for asset health, preventive maintenance compliance, work backlog visibility, and inventory performance.
• Collaborate with analysts and subject matter experts to document, optimize, and improve maintenance workflows.
• Create and execute testing plans, scripts, and validation activities to ensure system functionality and performance.
• Assist with change management processes and governance practices for new and existing technologies.
• Create end-user training, adoption, and release-readiness activities.
• Coordinate integrations between EAM and enterprise systems, including ERP, inventory, fueling, telematics, and analytics platforms.

Benefits

• Competitive annual salary of $99,070.40–$133,723.20, with annual general wage/cost-of-living adjustments typically in January and step increases in July when not at the top of the range.
• Longevity pay increases after 5, 10, 15, and 20 years of employment, with a maximum annual salary of $141,752.00 after 20 years.
• Medical, dental, and vision coverage for employees and eligible dependents.
• Washington State PERS retirement plans and voluntary deferred compensation plans (401(k) and 457) with employer match up to 8.5%.
• 23.75 to 36 vacation days per year, depending on length of service.
• 12 days of sick leave per year, depending on date of eligibility.
• Paid bereavement leave for qualifying family members.
• Company-issued cell phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree