Senior Business System Analyst

Manulife•Toronto, ON

3d•Hybrid

About The Position

As a Senior Business Systems Analyst, you will be part of the US Retirement Technology team! You will research and analyze improvement opportunities, conduct workflow analysis, and suggest and facilitate the implementation of solutions that meet business needs. You will work with our Business Operations partners to assist with the analysis needs of transformation initiatives!

Requirements

5+ years Business System Analyst experience
In-depth understanding of business analysis principles and methodologies, and technological systems
Good understanding of the group function including product offerings, and service and management structure
Experienced using business analysis tools and techniques
Ability to cultivate relationships with key collaborators representing a broad range of functions and levels
Familiarity with enterprise-level systems and applications

Responsibilities

Research and document issues involving workflow procedures and processes
Analyze data and develop creative solutions
Coordinate recommended process changes, improvements, and product implementations, including test plans to ensure successful implementation
Translate business and user requirements into Epics, Features, and User Stories
Conduct review sessions to gain approval of requirements and lead changes through the application of standard control processes and tools