Senior Business System Analyst

Multnomah County•Portland, OR

20h•Hybrid

About The Position

Join Multnomah County’s Office of Information Technology, a forward-thinking government IT group dedicated to innovation and fostering an inclusive, diverse environment. As a Senior Business System Analyst on the Health Portfolio Team, you will leverage your data-focused expertise to transform data into meaningful tools for public health. This role requires a blend of technical "know-how" for big data projects and strong interpersonal skills to build partnerships with software developers, vendors, and department leaders. You will translate business needs into clear requirements, collaborate on solution design, and support the transition of data infrastructure to Snowflake. Your responsibilities will include managing customer demand for IT data projects, leading agile development teams, documenting specifications, performing data analysis and testing using SQL, and providing ongoing customer support.

Requirements

Bachelor's degree (in lieu of degree, equivalent years of experience will be considered) AND 3 years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 7 years of qualifying training and/or experience).
Ability to pass a criminal records check.
Advanced knowledge and skill in business intelligence technologies such as data integration, data quality, data warehousing, and data analytics.
Advanced knowledge and skill capturing and documenting requirements, business rules, and specifications for design of business intelligence/business warehouse (BI/BW) solutions.
Advanced knowledge and skill of reporting features in tools such as Tableau, SQL Server Reporting Services, Snowflake, and Power BI.
Advanced knowledge and skill of SQL to write and execute queries to audit, test, and assess validity of data in BI/BW systems and recommend system and/or business process changes to improve data integrity.

Nice To Haves

Advanced knowledge or skill in SQL Server T-SQL including queries, stored procedures and views.
Working knowledge and skill using Azure Cloud tools, including DevOps and Azure Boards, for managing the software development lifecycle and agile development teams.
Advanced skills in managing multiple concurrent small to medium-sized projects, including demonstrated knowledge of Agile methodology to manage development teams and deliver custom-developed complex business systems.
Advanced knowledge and skill in providing consulting support to system owners and users requesting technology solutions.
Advanced knowledge and skill in defining, writing, and executing test cases and testing applications for two purposes: 1) to validate that requirements were met or defects resolved, and 2) for conducting quality assurance and end-user acceptance testing.
Working knowledge and skill in Security & Privacy Protocols (HIPAA, SSL, User & File Security).

Responsibilities

Partner with Department Data and Analytics teams to manage the intake of customer demand for IT data projects and services.
Manage agile development teams (customers, peers, engineers and developers) to deliver small to medium projects.
Develop a thorough understanding of the existing IT BI tools and platforms and apply to specific customer business problems.
Translate business needs into clear requirements and collaborate with Application and Data Services teams to design solutions.
Understand customer’s usage and desired outcomes from their data and capture complex business rules for data transformation, calculations, and schema design.
Support transition of existing on-prem SQL Data Marts to Snowflake and implementation of new warehouses in Snowflake.
Document requirements and specifications, and perform testing for development of ETL/ELT pipelines.
Use SQL to perform data analysis, validation, and testing of SQL database and Snowflake objects and stored procedures.
Develop technical documentation including data dictionaries, data flows, business rules, and other important BI metadata.
Provide customer support and enablement, incident resolution, and operational maintenance support.