About The Position

SAIC is hiring a Senior Business Analyst (Non-Technical) in Pensacola, Florida, to support Training & Education Management Systems for the Naval Education and Training Command (NETC). The position supports Programs of Record, including Corporate Enterprise Training Activity Resource Systems (CeTARS) for schoolhouse and corporate use, Navy and Joint MyEducation (MyED), Naval Education and Training Future Officer and Citizenship User System (NETFOCUS), Navy Inspector General Hotline Tracking System (NIGHTS), Navy Enlisted Advancement System (NEAS), Authoring Instructional Materials (AIM), and Learning Assessment System (LAS). The Business Analyst provides business-process, procurement, cybersecurity, supply-chain risk management, and end-to-end customer service coordination support. The role performs needs analysis, contributes to implementation plans and standard operating procedures, and ensures acquisitions, procurements, outsourcing, and contract language address applicable information security and operational security requirements. The analyst also reviews or conducts program and project audits, develops risk and compliance monitoring methods, and recommends process improvements and upgrades.

Requirements

  • At least 5 years of experience.
  • Strong team-management skills.
  • Bachelor’s degree in one of the specified fields, or one of the listed alternatives: DAWIA LCL Foundational/Advanced, RCCE Level 1, CCISO, GCSA, GFACT, GISF, GSLC, or prior DoD/Military course completion of CY101. CY101 may be completed within 3 months of onboarding.
  • Must have a Secret security clearance.
  • Knowledge of computer-networking concepts and protocols and network-security methodologies.
  • Knowledge of risk-management processes, including methods for assessing and mitigating risk.
  • Knowledge of cybersecurity principles, cyber threats and vulnerabilities, and the operational impacts of cybersecurity lapses.
  • Knowledge of SaaS, IaaS, and PaaS cloud service models.
  • Knowledge of private, public, and hybrid cloud deployment models, and the differences between on-premises and off-premises environments.
  • Ability to identify system-performance measures or indicators and actions needed to improve or correct performance relative to system goals.
  • Knowledge of IT supply-chain security and risk-management policies, requirements, and procedures.
  • Knowledge of sustainment technologies, processes, and strategies.
  • One of the criteria identified in the Required Experience and Education section meets the certification requirement.

Nice To Haves

  • Project-management experience.
  • Knowledge of various cloud services, including IaaS, PaaS, and SaaS.
  • Knowledge of change management, facilitation, organizational assessment, process modeling, business planning, business-process reengineering, consensus building, organizational restructure, design and implementation, project-management processes, data modeling, and benchmarking/metrics.
  • Ability to quickly ramp up to support customer needs, communicate ideas clearly orally and in writing, take initiative, and provide creative solutions to challenges or systemic problems.

Responsibilities

  • Manage dynamic and diverse teams.
  • Perform needs analysis to identify opportunities for new or improved business-process solutions.
  • Provide input to implementation plans and standard operating procedures.
  • Ensure acquisitions, procurements, and outsourcing efforts address information-security requirements consistent with organizational goals.
  • Develop contract language that addresses supply-chain, system, network, and operational security.
  • Provide enterprise cybersecurity and supply-chain risk-management guidance.
  • Review or conduct audits of programs and projects.
  • Develop methods to monitor and measure risk, compliance, and assurance efforts.
  • Provide ongoing optimization and problem-solving support.
  • Recommend possible improvements and upgrades.
  • Serve as a primary stakeholder in the IT operational processes and functions supporting the service; provide direction and monitor significant activities to ensure successful service delivery.
  • Coordinate and manage the overall customer service provided end-to-end.
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