Senior Business Owner - IRIS

Kroger•Cincinnati, OH

21h

About The Position

Lead the solutions team and coordinate the development of assigned solutions and projects. Use lean tools and methodologies to gather, summarize, and analyze data for solution development, testing, and rollout. Support Freshness & Standards objectives and coordinate with cross-functional teams in General Office and divisions. Work collaboratively with stakeholders from General Office, divisions, and stores to develop solutions in support of the Customer 1st strategy. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role leads enterprise process design and improvement, manages large and complex projects, and builds relationships with division associates and leadership, senior management, and business partners. It defines and documents current and future state processes, develops implementation plans, guides working sessions, establishes process documentation standards, and partners with training and finance teams. The position also supervises and coaches direct reports and may require overnight or unusual hours for in-store work and independent travel of less than 75%.

Requirements

At least 5 years of project management or process improvement experience.
At least 2 years of experience as a business owner.
Demonstrated competency developing efficient and effective solutions to diverse and complex business problems.
Ability to lead a team of highly driven and talented individuals.
Ability to prioritize and assign work according to business priorities and strategies.
Strong analytical and conceptual skills.
Understanding of organizational impacts resulting from changes to business processes or technologies.
Ability to develop, re-engineer, and document business processes.
Excellent facilitation skills and ability to drive toward solutions.
Ability to maintain a solutions-focused approach.
Knowledge of lean tools and methodologies.
Knowledge of in-store activities, including observations, performance measurements, and summarizing observations.
Ability to work overnight or unusual hours to perform in-store tasks.
Ability to travel independently (less than 75%).
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Lean/Six Sigma project experience.
Assistant Process Change Manager experience.
Black Belt certification.

Responsibilities

Lead process design teams in developing efficient enterprise-level business processes that simplify work methods, deliver financial benefits, and improve the customer shopping experience.
Lead and direct large teams and manage projects that are large in scope or complexity.
Establish and maintain professional relationships with division leadership and associates, including the division rollout manager, to understand, summarize, and define current and future state work processes.
Establish and maintain relationships with senior management to understand and support business strategies and the business plan.
Guide working sessions to develop current and future state work processes.
Set process modeling and documentation standards and update those standards.
Partner with Corporate Training & Development to develop training modules consistent with the standards.
Consult with business specialists to develop and recommend potential business or technology solutions.
Collaborate with Finance to document the financial impact of process improvements.
Partner with the V.P. Freshness & Standards and the director of Solutions Development to understand and guide the business and its priorities.
Define and document current and future state business processes, identify process improvement needs, and develop plans to communicate and implement work improvements.
Travel to divisions and stores to observe processes, create performance measurements, and summarize observations.
Supervise and coach direct reports, complete performance excellence discussions, and provide feedback.