Senior Business Operations Specialist

PG&E•Houston, TX

7d•Hybrid

About The Position

PG&E’s Gas T&D Construction Cross Bore Prevention Group is responsible for the safe installation of Distribution, Transmission, and Electric underground construction related to PG&E’s Cross Bore prevention and mitigation procedure, across the entire service territory. The group provides technical expertise, project management, quality assurance and quality control for all inspections, technical documents, records review and retention for Cross Bore Prevention. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory. The role supports the Cross Bore Prevention group, managing hundreds of sewer camera inspections system wide weekly. This involves scheduling the work in the most cost and time efficient manner, ensuring compliance with PG&E standards and procedures, and verifying that all retained documents are in compliance. Work is tracked and managed closely on a daily basis, with regular communication with all lines of business at PG&E in addition to the sewer camera inspection crews.

Requirements

Minimum: Bachelor’s degree in business, Marketing, Communications or related field or equivalent experience
Job-related experience, 5 years

Responsibilities

Manage communications.
Develop internal work procedures and initiate process improvements.
Assist Management with the leadership of key department initiatives such as system development, training, and focused campaigns/initiatives.
Liaison between various departments and cross functional teams.
Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness.
Research and data analysis; compile and prepare reports for upper management.
Utilize system and personnel resources to successfully address inquiries from internal business partners.
Support organization as a subject matter expert by providing information and direction to resources through various delivery channels.
Develop and manage trainings to enhance knowledge and job skills.
Participate on cross functional teams.
Scheduling the work in the most cost and time efficient manner, making sure they are performed to meet PG&E standards and procedures and that all retained documents associated with the work are in compliance.
Work is tracked and managed closely on a daily basis, regularly communicating with all lines of business at PG&E in addition to the sewer camera inspection crews.
Develops new approaches, processes and tools by modifying existing solutions.
May serve as a team lead teams to develop new products or improve processes.
Manages a complex project or initiative that may combine elements of multiple stakeholder groups and may work at the manager level.
Presents findings and recommendations to function management.
Solves moderate to complex problems and takes a new perspective on existing solutions.
Works independently with limited guidance.
May be responsible for managing budget expenditures.