Business Operations Specialist

City of Syracuse•Syracuse, NY

About The Position

The work involves responsibility for the development and implementation of systems to facilitate the management of data produced by the business operations in a municipality. The Business Operations Specialist analyzes current procedures and makes recommendations for improvements within the organization. The Business Operations Specialist is responsible for the management and future development of business systems. Work is performed independently with work being reviewed by a high-level administrator through conferences and written and oral reports. Considerable latitude is allowed for the exercise of independent judgment in all areas of concern within established guidelines and policies of the municipality. An employee in this class does not exercise supervision. Does related work as required.

Requirements

Good knowledge of effective organizational and management principles and practices
Good knowledge of best practices for internal control procedures
Good knowledge of business system processes
Organizational skills
Analytical skills
Interviewing skills
Ability to support written reports orally at conferences and meetings
Ability to relate well with others in working relationships in a team environment
Ability to gather and analyze data and draw logical conclusions
Ability to identify existing and anticipated procedural issues and recommend appropriate solutions
Ability to express ideas clearly and concisely and to prepare reports of studies and analyses for use in the operations of the business
Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a masters degree in business administration, accounting, or operational management or a closely related field and (2) years of professional level work experience, or its part-time equivalent, in financial administration, business or organization management; program planning and development in government, administrative or financial analysis, management planning or in a closely related field
Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a baccalaureate degree in business administration, accounting, or operational management or a closely related field and four (4) years of paraprofessional or professional level work experience, or its part-time equivalent, in financial administration; business or organization management; program planning and development in government; administrative or financial analysis, management planning or in a closely related field
An equivalent combination of training and experience as defined by the limits of A and B

Responsibilities

Assists in developing strategies to minimize or accommodate the impact of State policies, and other governmental or financial agency policies
Assists with departmental initiatives designed to improve efficiency and cost effectiveness of services
Performs data needs analysis and develops plans to meet those needs
Recommends improvements in work procedures
Analyzes information and evaluates results to choose the best solutions to problems
Supports the external audit process
Leads or facilitates meetings with staff
Analyzes and maps fiscal and business processes and procedures
Identifies and assesses potential solutions to technical and business issues
Interviews employees to determine system needs and current business processes
Trains employees in using automated systems
Serves as a liaison with departmental staff to assess their information needs and to provide support