Business Operations Specialist

Smart IMS•Plano, TX

11d•Onsite

About The Position

As a Business Operations Specialist, you will maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.

Requirements

3+ years of hands-on experience building and maintaining workflows in Alteryx Designer (data blending, macros, spatial and predictive tools).
Demonstrated hands-on experience with KNIME Analytics Platform; prior experience migrating workflows from another ETL/analytics tool into KNIME strongly preferred.
Practical experience using AI/LLM tools (e.g., Claude, Gemini, or similar) to build, accelerate, or automate reporting and data solutions.
Strong SQL skills and general ETL/data-blending proficiency.
Familiarity with Tableau or comparable BI/visualization tools, and an understanding of how to translate existing dashboards into a new platform.
Ability to work independently, manage priorities, and deliver production-ready results within an aggressive, fixed 60-day timeline.
Excellent written documentation and stakeholder communication skills; comfortable presenting technical work to non-technical audiences.
Experience supporting retail operations, merchandising, or facility maintenance reporting (Brand Execution, fixture installs, compliance, or R&M reporting a plus).
Background in business process management or process improvement.
Experience deploying AI tooling in a data-governance-aware, internal-only environment.
Bachelor's degree in business, Data Analytics, Information Systems, or a related field, or equivalent practical experience.

Nice To Haves

Prior experience migrating workflows from another ETL/analytics tool into KNIME strongly preferred.
Brand Execution, fixture installs, compliance, or R&M reporting a plus.

Responsibilities

Audit and document the current library of Alteryx workflows, including macros, joins, formulas, data blending logic, and scheduled outputs that support Brand Execution and Retail Operations reporting.
Rebuild and validate equivalent (or improved) logic in KNIME Analytics Platform, ensuring output parity with existing Alteryx-generated reports before cutover.
Design and build an AI-assisted internal reporting/dashboard solution (leveraging KNIME's AI extensions and/or other generative AI tools) to display migrated workflow output for internal stakeholders only — no external or customer-facing data exposure.
Partner with the Business Process Manager and business stakeholders (channel managers, program managers) to confirm requirements, test outputs, and obtain sign-off on migrated workflows.
Produce clear documentation: a workflow inventory, a migration runbook, a KNIME workflow style guide, and a summary of the AI reporting solution's architecture and data sources.
Perform QA and troubleshoot data discrepancies between legacy Alteryx outputs and new KNIME outputs, escalating and resolving issues quickly given the fixed project timeline.
Deliver a knowledge-transfer session to the internal team covering how to maintain, extend, and troubleshoot the new KNIME workflows and AI reporting tool after the engagement ends.