Senior Business Operations Manager

Western Digital • San Jose, CA

2d

About The Position

WD is seeking a Senior Business Operations Manager to own the execution of business plans by framing risks, tradeoffs, and recovery options aligned to targets and customer commitments. This role will lead supply planning and allocation decisions, ensuring consistency of assumptions, metrics, and decision logic across revenue, supply, and customer priorities. The ideal candidate will drive fact-based resolution of customer and supply escalations by defining decision options, impacts, and recommended forward paths. They will manage the delivery of business commitments and customer qualification readiness, interpreting signals to surface structural gaps, timing risks, and options. This position will translate near-term decisions into longer-term implications by supporting multi-quarter scenario framing and upside/downside analysis. The role also involves owning weekly business reporting and executive updates focused on decision support, not status reporting. A key aspect of this role is partnering closely with Sales, Operations, Commercial, and Finance teams to align inputs, interpretations, and outcomes, and supporting Finance with revenue attainment, close activities, and quarter-end decisions.

Requirements

• Minimum 0- 8+ years of experience in advanced analytics, strategy, business operations or planning roles; experience in complex manufacturing or technology environments required (storage industry experience preferred).
• Deep understanding of market dynamics, forecasting and business tradeoffs; strong financial literacy required.
• Advanced analytics and modeling capability; Excel/PowerBI required, query languages a strong plus.
• Proven ability to operate effectively across functions, manage ambiguity, and influence decisions without formal authority.
• Strong executive-ready written and verbal communication with demonstrated ability to translate analysis into clear recommendations.

Nice To Haves

• storage industry experience preferred

Responsibilities

• Own execution of business plans by framing risks, tradeoffs, and recovery options aligned to targets and customer commitments.
• Lead supply planning and allocation decisions, ensuring consistency of assumptions, metrics, and decision logic across revenue, supply, and customer priorities.
• Drive fact-based resolution of customer and supply escalations by defining decision options, impacts, and recommended forward paths.
• Manage delivery of business commitments and customer qualification readiness, interpreting signals to surface structural gaps, timing risks, and options.
• Translate near-term decisions into longer-term implications by supporting multi-quarter scenario framing and upside/downside analysis.
• Own weekly business reporting and executive updates focused on decision support, not status reporting.
• Partner closely with Sales, Operations, Commercial, and Finance teams to align inputs, interpretations, and outcomes.
• Support Finance with revenue attainment, close activities, and quarter-end decisions.

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• the WD Savings 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed