Senior Business Operations Manager

Western Digital•San Jose, CA

3d•Onsite

About The Position

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Requirements

Minimum 0- 8+ years of experience in advanced analytics, strategy, business operations or planning roles; experience in complex manufacturing or technology environments required (storage industry experience preferred).
Deep understanding of market dynamics, forecasting and business tradeoffs; strong financial literacy required.
Advanced analytics and modeling capability; Excel/PowerBI required, query languages a strong plus.
Proven ability to operate effectively across functions, manage ambiguity, and influence decisions without formal authority.
Strong executive-ready written and verbal communication with demonstrated ability to translate analysis into clear recommendations.

Nice To Haves

storage industry experience preferred

Responsibilities

Own execution of business plans by framing risks, tradeoffs, and recovery options aligned to targets and customer commitments.
Lead supply planning and allocation decisions, ensuring consistency of assumptions, metrics, and decision logic across revenue, supply, and customer priorities.
Drive fact-based resolution of customer and supply escalations by defining decision options, impacts, and recommended forward paths.
Manage delivery of business commitments and customer qualification readiness, interpreting signals to surface structural gaps, timing risks, and options.
Translate near-term decisions into longer-term implications by supporting multi-quarter scenario framing and upside/downside analysis.
Own weekly business reporting and executive updates focused on decision support, not status reporting.
Partner closely with Sales, Operations, Commercial, and Finance teams to align inputs, interpretations, and outcomes.
Support Finance with revenue attainment, close activities, and quarter-end decisions.