Senior Business Manager - Product and Digital Strategy

Capital One • McLean, VA

2d • $200,700 - $229,100

About The Position

The Senior Business Manager will work within Capital One’s Enterprise Product and Experience (EPX) Strategy team, which spans Enterprise Data, Marketing Technology, AI/ML, and other areas. EPX brings digital products and experiences to life for Capital One customers and associates. The Strategy team partners with product, technology, and business leaders to shape product strategy and operations.

The role develops strategies for digital products, platforms, or divisions; researches emerging trends and technologies to reimagine work and collaboration; and pilots improvements to the Product-Tech operating model. It also involves strategic planning, ownership of business outcomes, managing and developing analysts, and collaborating across product, design, engineering, technology, and business teams to deliver product strategies and improve quality, volume, service, and profitability. The role may oversee multiple projects and programs concurrently and drive decisions and execution in uncertain environments.

Requirements

• Bachelor’s degree.
• At least 3 years of experience performing quantitative analysis.
• At least 3 years of experience performing qualitative analysis.
• At least 1 year of experience performing people management.
• At least 1 year of experience performing project management.
• Strong business judgment, leadership, and integrity.
• People leadership ability, including building and leveraging high-performing teams and business partnerships.
• Strong written and oral communication skills, strategic influencing ability, and negotiation skills.
• Results orientation and ability to make decisions and execute in an uncertain environment.

Nice To Haves

• Master’s degree in business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5 or more years of experience in quantitative analysis.
• 5 or more years of experience in qualitative analysis.
• 2 or more years of experience in people management.
• 2 or more years of experience in product development.
• 2 or more years of experience in financial modeling.
• 2 or more years of experience in economic forecasting.
• 2 or more years of experience in project management.

Responsibilities

• Develop business strategies to drive growth, profitability, and competitive success amid changing consumer and regulatory behavior.
• Develop strategy for a digital product, platform, or division within Capital One.
• Research emerging trends and technologies to reimagine work and collaboration for Capital One employees.
• Pilot ways to improve the Product-Tech operating model.
• Own strategic planning with a 1–6 month horizon.
• Manage and develop a team of analysts; coach and mentor associates to develop and retain talent.
• Partner with Product Managers, Design, and Engineering to build products for Capital One and its partners.
• Drive improvements in credit performance by connecting future consumer credit and fraud trends to historical behavior and testing hypotheses through monitoring and analysis.
• Coordinate across the line of business to sequence delivery, build business requirements, and execute product strategy.
• Oversee multiple projects and programs concurrently.
• Work across Technology, Product, Design, and other teams to improve quality, volume, service, and profitability.
• Foster innovation, drive critical decisions, hold business partners accountable, and deliver results.
• Communicate and influence effectively with executives and stakeholders, driving agreement through interpersonal and negotiation skills.
• Pursue short- and long-term goals and execute an agenda in uncertain and fluid environments.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior