Sr BI Analyst

Citizens Financial Group•Johnston, RI
•$100,000 - $140,000

About The Position

The Senior Business Intelligence Analyst develops, implements, and maintains data-driven solutions that support strategic decision-making and deliver measurable business value. The role partners closely with business stakeholders to understand requirements, analyze complex data, and deliver reports, dashboards, and analytics solutions. The analyst works across enterprise data, analytics, governance, and reporting environments, takes ownership of initiatives, builds stakeholder partnerships, and manages multiple priorities in a complex enterprise environment. The position uses tools such as Alteryx and Tableau Prep to prepare data from multiple enterprise systems and builds business intelligence dashboards and reports with Power BI, Tableau, or similar platforms. It also coordinates contract resources across concurrent projects and helps ensure data accuracy, integrity, security, and sustainable documentation of processes. The role is scheduled for 40 hours per week, Monday through Friday, 8:30 AM to 5:00 PM, with no weekend hours required. The salary range is $100,000 to $140,000 per year, with an opportunity to earn an annual discretionary bonus. The employer offers medical, dental, and vision coverage, retirement benefits, maternity and paternity leave, flexible work arrangements, education reimbursement, wellness programs, and paid time off that exceeds applicable mandatory paid sick or paid time-away requirements.

Requirements

  • At least 5 years of experience working within or supporting an Enterprise Data Office, with demonstrated experience navigating enterprise data, analytics, governance, and/or reporting environments.
  • Bachelor's degree or equivalent experience in Analytics, Business, Information Systems, Computer Science, Finance, or a related field.
  • Hands-on experience with Alteryx, Tableau Prep, or similar data preparation and ETL tools for sourcing, profiling, cleansing, transforming, and organizing data for analytics and reporting.
  • Experience developing dashboards and data visualizations using Power BI, Tableau, or comparable business intelligence platforms.
  • Experience working with data from multiple enterprise systems and developing repeatable, scalable data preparation and reporting processes.
  • Strong understanding of data quality, data integrity, governance, and analytics best practices.
  • Ability to gather, clarify, translate, and document business requirements and serve as a trusted stakeholder partner.
  • Strong communication and interpersonal skills, including the ability to collaborate across business and technical teams.
  • Ability to take initiative, work independently, and proactively establish partnerships throughout the organization.
  • Ability to learn the business quickly, identify high-value opportunities, and navigate complex data environments.
  • Experience supporting technical, data-driven initiatives and business-facing reporting, analytics, and dashboarding solutions.
  • Ability to navigate complex enterprise environments, including obtaining and managing appropriate access to systems, tools, and data sources.
  • Ability to manage multiple projects and priorities while maintaining organization, accountability, and attention to detail.

Nice To Haves

  • Experience building credibility and trust with stakeholders, particularly when partnering with people with deep business or domain expertise.
  • Experience in a growth-oriented or evolving team environment and contributing to the development of new capabilities, processes, and best practices.
  • Interest in continuously expanding technical expertise and business acumen, with the ability and desire to grow within the role.
  • Ability to communicate complex insights, recommendations, and outcomes clearly and compellingly to demonstrate business impact and value.
  • Advanced degree in a quantitative, analytical, business, or technology-related discipline.
  • Relevant certifications or professional training in data analytics, business intelligence, data engineering, data preparation, or data visualization tools.

Responsibilities

  • Transform complex data into clear visualizations, reports, and insights that support business decision-making.
  • Source, profile, cleanse, transform, and prepare data from multiple enterprise systems using Alteryx, Tableau Prep, or similar tools.
  • Develop and maintain automated data preparation and transformation workflows, emphasizing Alteryx, to improve data quality, consistency, and efficiency.
  • Develop, implement, and maintain business intelligence dashboards and reports using Power BI, Tableau, or similar tools.
  • Coordinate and provide day-to-day direction to contract resources across concurrent projects, ensuring alignment with business priorities, deliverables, and timelines.
  • Partner with business stakeholders to understand reporting and analytics needs, translate requirements into solutions, and communicate progress throughout the project lifecycle.
  • Ensure data accuracy, integrity, and security across business intelligence and analytics activities.
  • Document business intelligence processes, methodologies, workflows, and procedures to support consistency and long-term sustainability.
  • Own projects end-to-end, including defining objectives, managing deliverables, communicating status to business leaders, and demonstrating business value upon completion.

Benefits

  • Competitive pay and opportunity to earn an annual discretionary bonus.
  • Comprehensive medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Retirement benefits.
  • Maternity and paternity leave.
  • Flexible work arrangements.
  • Education reimbursement.
  • Wellness programs.
  • Paid time off exceeding mandatory paid sick or paid time-away requirements in every local and state jurisdiction in the United States.
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