Sr Business Development Representative

Ingram Micro • Buffalo, NY

18h • $56,000 - $89,600

About The Position

Ingram Micro is seeking a Senior Business Development Representative to accelerate partner success through business development, solution enablement, customer engagement, sales support, and platform adoption. The role serves as a trusted advisor to reseller partners, vendors, and internal stakeholders, using expertise in business development, customer experience, sales enablement, and technology solutions to uncover opportunities, drive adoption, and create measurable business impact.

The position develops customer relationships, grows sales pipeline and revenue, educates partners and customers on technology solutions, and supports adoption of digital platforms. It also involves analyzing customer and business performance data, coordinating with vendors and sales teams, coaching fellow representatives, and contributing to process improvement and team development.

The typical U.S. base pay range is $56,000–$89,600 per year. Certain roles may also be eligible for merit increases, annual bonus or sales incentives, and long-term incentives. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan with company match, short- and long-term disability coverage, basic life insurance, and wellbeing benefits. Applicants must pass a drug test and a post-offer background check.

Requirements

• Bachelor's degree or equivalent combination of education and related experience.
• At least 3 years of experience in business development, sales, account management, customer success, sales enablement, technology sales, or a related field.
• Experience developing customer relationships and driving revenue growth through consultative selling.
• Experience using CRM platforms to manage accounts, opportunities, pipeline activities, and customer interactions.
• Strong written, verbal, and presentation communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proven problem-solving, analytical, and organizational skills.
• Ability to collaborate with cross-functional teams and external stakeholders.
• Customer-focused mindset with a strong sense of ownership and accountability.

Nice To Haves

• Experience in technology distribution, SaaS, cloud, cybersecurity, infrastructure, digital platforms, or related technology solutions.
• Experience supporting reseller, channel, vendor, partner, or distribution ecosystems.
• Knowledge of sales enablement programs, solution selling methodologies, and pipeline management.
• Experience presenting technical or business solutions to diverse audiences.
• Experience training, mentoring, or leading peers in a team environment.
• Advanced understanding of customer engagement strategies and business development best practices.
• Experience analyzing business performance data and translating insights into recommendations and action plans.

Responsibilities

• Develop and execute business development strategies to drive customer acquisition, solution adoption, upsell opportunities, and revenue growth.
• Identify, qualify, and nurture sales opportunities through proactive outreach and relationship management.
• Develop pipeline and collaborate with sales teams to accelerate opportunity progression.
• Support end-customer acquisition and expand engagement within existing accounts.
• Build expertise in technology solutions, services, and platform capabilities.
• Educate customers and partners on solution offerings and business value.
• Deliver training sessions, presentations, and enablement materials to support customer success and sales effectiveness.
• Stay informed about industry trends, emerging technologies, market dynamics, and competitive offerings.
• Serve as a primary point of contact for customers and vendors, address complex inquiries, and escalate issues as needed.
• Build relationships with key stakeholders to understand business objectives and recommend tailored solutions.
• Partner with vendors on promotions, programs, product updates, and go-to-market initiatives.
• Provide a responsive customer experience through problem-solving and strategic guidance.
• Drive utilization of digital platforms and tools to improve customer outcomes and operational efficiency.
• Analyze customer activity, utilization trends, and performance data to identify growth opportunities.
• Provide actionable insights and recommendations to increase engagement and business results.
• Coach, mentor, and support fellow Business Development Representatives.
• Identify opportunities for process improvements and operational efficiencies.
• Act as an escalation point for complex customer, vendor, or process-related challenges.
• Contribute to best practices, knowledge sharing, and team development initiatives.

Benefits

• Healthcare benefits
• Paid time off
• Parental leave
• 401(k) plan with company match
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• Wellbeing benefits
• Merit increases, annual bonus or sales incentives, and long-term incentives may be available for eligible roles

What This Job Offers

• Job Type: Full-time
• Career Level: Senior