Senior Business Development Manager, Stormwater Maintenance Construction

Muller, Inc.•Reston, VA

11d

About The Position

The Senior Business Development Manager, Stormwater Maintenance is responsible for developing profitable new business for Division 4’s post-construction stormwater inspection, maintenance, and repair services. The role focuses on building strategic relationships with national big-box retailers, commercial property managers, and owners of large property portfolios, and converting those relationships into qualified opportunities, recurring service agreements, portfolio contracts, and related repair work. The position owns the sales process from prospecting and qualification through proposal follow-up, negotiation, and award. It works closely with estimating and division leadership to ensure opportunities are properly scoped, competitively priced, operationally feasible, and aligned with Muller’s approved service footprint and delivery capacity. The role is accountable for business development, managing the sales process, and maintaining strategic client relationships; it does not assume project-management or operational-execution responsibilities. Pricing, scope, service coverage, schedule, and delivery-capacity commitments require internal review and approval before being made to clients.

Requirements

Strategic business development capability.
Enterprise and key-account sales capability.
Relationship building and consultative selling skills.
Pipeline development and forecasting skills.
Negotiation and commercial judgment.
Account-planning skills.
Customer relationship management skills.
Strong communication and presentation skills.
Cross-functional collaboration skills.
Financial and margin awareness.
Ability to navigate complex procurement and decision-making processes.
Self-directed, results-oriented approach.

Responsibilities

Develop profitable new business opportunities for Division 4’s stormwater inspection, maintenance, and repair services.
Build and maintain relationships with national big-box retailers, commercial property managers, property owners, and organizations managing large property portfolios.
Identify decision-makers and influencers in target accounts and develop strategies to establish relationships and secure meetings.
Create account plans that turn relationships into qualified opportunities and long-term customer partnerships.
Pursue recurring maintenance agreements, portfolio-wide contracts, inspection programs, and related repair opportunities within the approved service footprint and delivery capacity.
Identify opportunities for account expansion, renewals, and additional services.
Lead the sales process from prospecting and initial qualification through proposal follow-up, negotiation, and contract award.
Understand prospects’ property portfolios, service requirements, buying and procurement processes, budgets, and timelines.
Gather and organize site lists, property information, service and purchasing requirements, and competitive intelligence to support estimating and proposal development.
Coordinate technical scope, pricing, and proposal requirements with the estimating team and Division Director.
Ensure pricing, scope, service coverage, and commercial commitments are reviewed and approved internally before presentation to clients.
Maintain consistent follow-up throughout the sales cycle to improve conversion of qualified opportunities into awarded work.
Maintain accurate and timely Salesforce records, including contacts, accounts, opportunities, estimated values, stages, next actions, close dates, and forecasts.
Provide reliable pipeline forecasts and communicate changes in opportunity status.
Report pipeline progress, wins, obstacles, competitive developments, and support needs to Chaz and division leadership.
Use CRM and pipeline data to prioritize activities, identify gaps, and drive business development performance.
Coordinate complete handoffs from sales to estimating and operations as opportunities advance toward execution.
Ensure internal teams understand client expectations, property requirements, scope considerations, commercial terms, and commitments.
Support client relationships, renewals, and account expansion after award without taking on project-management responsibilities.
Maintain appropriate client communication while leaving project execution to designated estimating, operations, and project-management teams.
Attend client meetings, property portfolio reviews, and selected industry events to build relationships and generate business.
Monitor market conditions, customer needs, competitor activity, and emerging opportunities in stormwater maintenance.
Represent Muller professionally and strengthen its reputation as a provider of post-construction stormwater inspection, maintenance, and repair services.
Generate profitable new business and qualified pipeline; develop strategic high-value commercial and national accounts; convert opportunities into recurring agreements, portfolio contracts, and repair work; maintain an accurate Salesforce pipeline; protect margins and align commitments with approved scope, pricing, capacity, and service coverage; coordinate effectively among clients, estimating, and operations; grow accounts through renewals and expansion; and consistently communicate pipeline performance and support needs to division leadership.