Senior Business Continuity Specialist

AAA • Coppell, TX

1d

About The Position

The Senior Business Continuity Specialist provides advanced support for Auto Club Enterprise’s business continuity program. The role develops and delivers business continuity training and exercises, assists with business continuity plans, procedures, and supporting documentation, and serves as a point of contact for other business units and agencies on business continuity matters. The position may also serve as a Duty Officer on a rotational basis.

The specialist supports business impact analyses, program implementation, emergency notification and other assigned technologies, and execution of continuity plans during crises or business interruptions. The role also works with Information Services teams on disaster recovery and dependencies, supports the Emergency Management program, and helps align continuity planning and initiatives with organizational goals.

Requirements

• Bachelor’s degree in business management, emergency management, safety, public administration, or a related discipline, or an equivalent combination of education and work experience.
• At least five years of experience in business continuity, emergency management, or closely related work.
• Experience assisting in the creation and delivery of business continuity presentations to small and large audiences.
• Excellent oral and written communication skills, including the ability to communicate ideas clearly, concisely, and professionally.
• Complete FEMA ICS-100, ICS-200, ICS-300, ICS-700, and ICS-800 courses within six months of hire.

Nice To Haves

• Master’s degree in business management, emergency management, public administration, or a similar field.
• Certified Business Continuity Professional (CBCP) certification.
• Corporate-level experience in the insurance industry.
• Five years of experience in discussion- and operations-based exercises.
• Five years of experience developing business continuity plans.

Responsibilities

• Provide advanced assistance with business continuity planning, training, exercises, and documentation developed by other departments.
• Assist with facilitating and guiding business impact analyses for business units and enterprise-wide functions.
• Assist with planning, training, and operational outreach for assigned business continuity programs.
• Assist with and administer the department’s Software as a Service (SaaS), emergency notification system, and other assigned technologies.
• Develop and deliver advanced business continuity training and discussion- and operations-based exercises to a variety of audiences.
• Support the execution of business continuity plans during crises or other business interruptions.
• Participate in Steering Committee meetings; maintain notes, brief management, and share information with teammates.
• Help align business continuity planning, initiatives, and goals with organizational goals.
• Partner with applicable Information Services teams on disaster recovery processes and alignment with upstream and downstream dependencies.
• Partner with and assist the department’s cross-functional Emergency Management program.
• Perform related work as assigned.
• May serve as a Duty Officer on a rotational basis.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and paid time off for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior