Senior Business Continuity Specialist

AAA • Coppell, TX

2d

About The Position

The Senior Business Continuity Specialist provides advanced support for Auto Club Enterprise’s business continuity program. The role develops and delivers business continuity training and exercises, assists with business continuity plans, procedures, and supporting documentation, and serves as a point of contact for other business units and agencies on business continuity matters. The position may also serve as a Duty Officer on a rotational basis.

The specialist supports business impact analyses, business continuity program implementation, crisis response, and alignment of continuity planning with organizational goals. The role also administers assigned continuity technologies and collaborates with information systems teams on disaster recovery and dependencies, while partnering with Emergency Management.

Requirements

• Bachelor’s degree in business management, emergency management, safety, public administration, or a related discipline, or an equivalent combination of education and work experience.
• At least five years of experience in business continuity, emergency management, or closely related work.
• Experience assisting in the creation and delivery of business continuity presentations to small and large audiences.
• Excellent oral and written communication skills, including the ability to communicate ideas clearly, concisely, and professionally.
• Complete FEMA ICS-100, ICS-200, ICS-300, ICS-700, and ICS-800 courses within six months of hire.

Nice To Haves

• Master’s degree in business management, emergency management, public administration, or a similar discipline.
• CBCP certification.
• Corporate-level experience in the insurance industry.
• Five years of experience in discussion- and operations-based exercises.
• Five years of experience developing business continuity plans.

Responsibilities

• Provide advanced assistance with business continuity planning, training, exercises, and documentation developed by other departments.
• Assist with facilitating and guiding business impact analyses for business units and enterprise-wide efforts.
• Assist with planning, training, and operational outreach for implementation of assigned business continuity programs.
• Assist with and serve as an administrator of the department’s SaaS, emergency notification system, and other assigned technologies.
• Develop and deliver advanced business continuity training and discussion- and operations-based exercises to varied audiences.
• Support execution of business continuity plans during crises or other business interruptions.
• Participate in Steering Committee meetings; maintain notes, brief management, and share information with teammates.
• Support alignment of business continuity planning, initiatives, and other goals with organizational goals.
• Partner with applicable Information Systems teams on disaster recovery processes and alignment with upstream and downstream dependencies.
• Partner with and assist the department’s cross-functional Emergency Management program.
• Perform related work as assigned.
• May serve as a Duty Officer on a rotational basis.

Benefits

• Medical, dental, and vision coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior