Senior Business Continuity Specialist

Metropolitan Council•390 Robert St. N St. Paul, MN

3d•Hybrid

About The Position

The Metropolitan Council is the regional government for the seven-county Twin Cities metropolitan area, providing regional transportation, wastewater, and housing services. The Risk & Compliance Department’s Enterprise Risk Management unit identifies, assesses, and manages enterprise risks to support risk-informed decisions. Its centralized Business Continuity Program provides leadership and guidance across Council divisions for continuity-of-operations planning. This Senior Business Continuity Specialist will focus primarily on disaster recovery planning and provide senior-level expertise across the Council’s business continuity work. The specialist will help implement and manage the Business Continuity Program; maintain and validate business impact analysis data; develop and improve continuity-of-operations plans and recovery strategies for services, support services, and technologies; and ensure strategies can meet approved recovery time objectives. The position also supports crisis exercises and communications, business continuity tools and software, NIMS/ICS training, regulatory compliance, and the adoption of industry best practices. The role works with all levels of the organization and collaborates with the Business Continuity Program Manager. The position is eligible for hybrid telework, with the telework location required to be in Minnesota or Wisconsin. Work is performed in a standard office setting, and some positions may require travel between the primary work site and other sites. The position is non-represented, exempt, and not safety-sensitive. The full salary range is $46.40–$75.30 per hour ($96,512–$156,624 annually), with an anticipated hiring range of $53.97–$60.00 per hour ($112,258–$124,800 annually), based on 2026 wage rates. Final hiring salary depends on qualifications, internal pay structures, and total compensation. Final candidates must agree to a state and national fingerprint-based record check because the position has direct access to Criminal Justice Information.

Requirements

High school diploma or GED and nine years of direct, comprehensive business continuity experience; or an associate’s degree and seven years; or a bachelor’s degree or higher and five years.
Relevant education must be in Emergency Management, Risk Management, Business Administration, or a closely related field.
Experience across the business continuity domain, including business impact analysis; research, recommendation, development, and implementation of recovery strategies; continuity-of-operations and technology disaster recovery plan development and maintenance; risk assessments; plan testing; relationship development and management; and FEMA’s National Incident Management System.
Ability to communicate effectively verbally and in writing, conduct meetings, present to varied audiences, facilitate workshops and exercises, and deliver training.
Excellent organizational skills and demonstrated ability to lead and manage multiple projects simultaneously.
Analytical, process-oriented, and administrative skills, including knowledge of process improvement concepts.
Knowledge of and experience managing teams and projects of varying sizes and complexity to successful completion.
Knowledge of Government Emergency Telecommunications Services and Wireless Priority Services.
Ability to develop a clear understanding of the Metropolitan Council’s services, processes, resources, and interdependencies.
Final candidates must agree to a state-of-residence and national fingerprint-based record check for access to Criminal Justice Information.

Nice To Haves

DRII Certified Business Continuity Professional, Master Business Continuity Professional, or Certified Public Sector Continuity Professional credential, or ability to obtain one within one year of hiring.
Demonstrated experience with business continuity industry best practices and processes.
Experience with business continuity and disaster recovery planning for technology data centers, infrastructure, and systems.
Demonstrated experience with FEMA’s National Incident Management System and Incident Command Structure processes and protocols.
Demonstrated experience with project management best practices and processes.
Experience with business continuity software, currently Riskonnect Resilience, to turn theoretical strategies and plans into practical, actionable plans.
Knowledge of and experience with crisis communications best practices, messaging development, and software, currently Everbridge.
Experience working with diverse populations of internal and external customers.

Responsibilities

Work with the Manager of the Business Continuity Program to implement, coordinate, and manage all aspects of the Program.
Validate or conduct Business Impact Analyses to maintain or establish the criticality of Met Council services, support services, and technology.
Coordinate development of service and technology recovery strategies and provide ongoing oversight and assurance that strategies can meet approved recovery time objectives.
Develop and provide Business Continuity Program information, education, awareness, and training.
Maintain and improve continuity-of-operations plans and disaster recovery plans across enterprise services, support services, and technologies.
Prepare and conduct tabletop and live-simulation crisis exercises, including exercises of crisis communication capabilities.
Administer and oversee business continuity software and tools.
Develop, deliver, and continually improve National Incident Management System Incident Command Structure training modules.
Coordinate and collaborate with all levels of the Met Council organization on business continuity and enterprise risk.
Maintain awareness of Met Council-specific regulatory requirements and expectations for business continuity, disaster recovery, and cybersecurity.
Incorporate evolving industry best practices into the Met Council’s business continuity processes and practices.
Perform other duties as assigned.