Senior Business Content Specialist

Richardson Wealth Ltd • Toronto, ON

10d • CA$90,000 - CA$110,000

About The Position

As a Senior Business Content Development Specialist at Richardson Wealth, you will play a key role in developing high-quality business content and communication materials that enable advisors, support internal teams, and advance key organizational initiatives. This role contributes to the evolution of modern enablement and communication practices by delivering clear, engaging, and impactful content that aligns with strategic priorities, digital transformation, and operational excellence. Through written communications, learning materials, multimedia content, and digital resources, you will enhance consistency, engagement, and advisor readiness across the organization. Working collaboratively with Business Implementation, Training & Enablement teams, and cross-functional stakeholders, you will contribute to the development of content and communication experiences that continue to evolve alongside industry standards, advisor expectations, and modern approaches to learning and communication. You are a strong communicator, highly organized, collaborative, creative, and passionate about developing meaningful content that informs, engages, and supports business growth. This is an existing vacancy.

Requirements

• Minimum of 7 years of progressive communications experience, including experience within the wealth management, investment management, or financial services industry.
• Wealth management and/or investment management is required.
• Strong understanding of financial industry terminology and advisor communication practices.
• Exceptional ability to simplify complex concepts and communicate them clearly across multiple formats.
• Strong writing, editing, proofreading, and content development skills.
• Excellent interpersonal and relationship management skills, with the ability to collaborate effectively across all levels of the organization.
• Sound judgment, creativity, and problem-solving skills in a fast-paced, evolving environment.
• Exceptional attention to detail, with strong organizational and time management skills and the ability to manage multiple priorities and deadlines.
• Proficiency in French — speaking, reading, and writing — is preferred but not required.
• Strong proficiency with Microsoft Office applications, and experience supporting multimedia, digital communication, or learning-related content is considered an asset.
• Passionate about applying artificial intelligence to drive efficiency and elevate performance.

Nice To Haves

• Proficiency in French — speaking, reading, and writing — is preferred but not required.
• Experience supporting multimedia, digital communication, or learning-related content is considered an asset.

Responsibilities

• Develop, write, review, and maintain clear, engaging, and strategic content that supports organizational communication, enablement initiatives, and drives adoption.
• Create advisor-facing and internal communications across multiple formats, including newsletters, guides, presentations, website content, manuals, and digital resources.
• Review and refine content to ensure clarity, consistency, accuracy, relevance, and alignment with communication standards.
• Simplify complex messaging into practical, advisor-focused communications that inform and engage key audiences.
• Partner with stakeholders to develop multimedia, digital, and learning-related content, including videos, recordings, audio summaries, podcasts, and other resources aligned with strategic priorities, digital transformation initiatives, and operational excellence.
• Collaborate with Business Implementation, Training Development, and Enablement teams to support integrated communication and learning experiences.
• Help maintain editorial standards, content quality, and consistency across communication channels and materials.
• Contribute to the development and evolution of content strategies and communication frameworks.
• Help establish content governance, standards, and best practices.
• Identify opportunities to leverage digital tools, including AI, to enhance content development and advisor experience.
• Define methods to track and assess the effectiveness of content and communication initiatives, leveraging insights to refine messaging, formats, and delivery channels.
• Build and maintain strong working relationships with internal stakeholders, business partners, support teams, and subject matter experts.
• Demonstrate the highest level of professionalism, responsiveness, and customer service.
• Foster collaboration, teamwork, and a culture of open and effective communication.
• Support broader communication, enablement, and strategic business initiatives as required.
• Contribute positively to a collaborative, innovative, and continuously evolving team environment.

Benefits

• The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, and the consideration of internal equity.
• Richardson Wealth is an equal opportunity employer and committed to providing a diverse, equitable and inclusive environment.
• We are happy to meet your individual needs in keeping with the Canadian Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act.
• Candidates may request accommodation at any point during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed