About The Position

The Senior Business Banker represents Tri Counties Bank in the local market and helps advance its community-focused approach. Working with the branch leader, the banker initiates contact with prospective customers and uses business acumen and interpersonal skills to discuss customers’ operations and the bank’s lending, treasury, and merchant services. Community visibility helps increase awareness of the bank and build relationships with current and prospective customers. The role develops business and community relationships, identifies customers’ business and personal goals and financial needs, and recommends appropriate bank products and services. It also involves preparing prospect calling plans, partnering with the Branch Manager on sales campaigns and outreach, collaborating with business partners, and coaching branch team members. The position maintains sales records and regulatory knowledge and assists colleagues with other duties as needed. The posting describes Senior Business Banker I and II qualifications; the II level includes additional experience requirements.

Requirements

  • For Senior Business Banker I: High school diploma or GED.
  • Demonstrated sales and marketing experience with a track record of exceptional customer service and high performance.
  • Business-to-business sales or financial services sales experience.
  • Exceptional organizational, verbal, and written communication skills.
  • Ability to be registered as a mortgage loan originator (MLO) in the Nationwide Mortgage License System and Registry (NMLS).
  • For Senior Business Banker II: Five years of business-to-business sales or business banking financial services sales experience.
  • For Senior Business Banker II: Five years of business lending experience; processing loans and lines up to $500,000 is preferred.
  • For Senior Business Banker II: Business financial analysis experience is required.

Nice To Haves

  • Business financial analysis experience for Senior Business Banker I.
  • For Senior Business Banker II, experience processing business loans and lines up to $500,000.

Responsibilities

  • Reach out to and engage the local business community and proactively develop business and community relationships.
  • Represent the bank at civic, government, industry, and community functions.
  • Engage new and existing customers in conversations to understand their business and personal goals and current and future needs.
  • Explain how Tri Counties Bank products and services can help small businesses save money, make more money, or bank more conveniently.
  • Provide appropriate solutions for small business customers and their employees.
  • Follow through on commitments to help fulfill customers’ financial needs and goals.
  • Prepare a calling plan for each new business prospect in coordination with the strategic business development program.
  • Partner with the Branch Manager to develop and implement promotional sales campaigns, cross-sell plans, and tele-consulting activities.
  • Collaborate with business partners through joint calling efforts to acquire, expand, and retain business customer relationships.
  • Coach and develop branch team members in product knowledge, relationship building, partner collaboration, and skill development.
  • Maintain accurate sales records, review sales results with the Branch Manager, prepare action plans, and take steps to meet or exceed sales objectives.
  • Monitor competitive products, practices, rates, and changes in the market area.
  • Maintain current knowledge of bank policies and procedures and comply with applicable federal and state laws and regulations, including Bank Secrecy Act requirements, Information Security, Identity Theft Red Flags, and Financial Elder Abuse Reporting.
  • Assist other team members with non-primary duties when necessary and perform other work-related duties as assigned.

Benefits

  • Comprehensive benefits package.
  • Incentive opportunities in addition to the hourly hiring range.
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