Senior Business Analytics Consultant - Pega Customer Decision Hub

PNC•Pittsburgh, PA

1d•$75,000 - $150,000•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Business Analytics Consultant -Pega Customer Decision Hub within PNC's Marketing organization, you will be based in a PNC Marketing Hub. In this role you will build marketing messaging based on defined business requirements using Pega Customer Decision Hub (CDH). You will interact with teams across Product, Marketing, Technology, and our delivery channels to coordinate the successful deployment of new marketing creatives. Responsibilities include: Interpreting business requirements to develop business rule logic within Pega to create targeted marketing campaigns Provide consultation with business partners across Product and Marketing Perform quality control checks on developed logic Coordinate across business and technology teams Manage multiple projects and meet target deadlines Assisting lower level analysts

Requirements

University / college degree, with 3+ years of relevant / direct industry experience.
Analytical Thinking
Business Intelligence (BI)
Concept Development
Data-Driven Decision Making
Data Integration
Market Research
Performance Metrics
Qualitative Research
Strategic Planning
Business Acumen
Business Analytics
Consulting
Decision Making and Critical Thinking
Effective Communications
Emerging Technologies

Nice To Haves

Experience with customer decisioning software such as Pega Customer Decision Hub (CDH)
Pega Decisioning Consultant certification
HTML coding proficiency
SQL knowledge
Understanding of a Test/QA/Production environment structure
Interest in Marketing Technology
Strong communication and problem solving skills

Responsibilities

Interpreting business requirements to develop business rule logic within Pega to create targeted marketing campaigns
Provide consultation with business partners across Product and Marketing
Perform quality control checks on developed logic
Coordinate across business and technology teams
Manage multiple projects and meet target deadlines
Assisting lower level analysts
Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create data driven solutions.
Consulting to clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
Determining the optimal analytic approach and supporting development, implementation and enhancements.
Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.