Senior Business Analyst- Oracle CPQ

Motorola Solutions•Chicago, IL

About The Position

Motorola Solutions is seeking a Senior IT Business Analyst specializing in Oracle CPQ to optimize its Configure, Price, and Quote platform. The role bridges business objectives and technical execution to provide a seamless CPQ experience for sellers and the sales organization. The analyst consults with Sales and Product teams to identify opportunities to streamline workflows, improve the Voice of the User, and optimize the platform for efficiency and scalability. The position supports the CPQ product roadmap and platform design, collaborates with business and technical teams, leads testing, and helps drive adoption through end-user documentation and support. Candidates must have at least eight years of IT professional work experience, a relevant bachelor’s degree, knowledge of the Lead-to-Cash lifecycle, and the ability to communicate technical concepts clearly to business stakeholders. U.S. work authorization without employer sponsorship is required. Candidates in Chicago are preferred; travel is under 10%, and relocation is not provided.

Requirements

At least 8 years of IT professional work experience.
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
Good knowledge of the Lead-to-Cash lifecycle and sales technology best practices.
Proven ability to translate complex technical concepts into clear business language for stakeholders at all levels.
Experience using data and user feedback to drive continuous platform optimization.
Proficiency with Agile/Scrum methodologies and project management tools such as Jira.
Legal authorization to work indefinitely in the United States; employer work permit sponsorship is not available.

Nice To Haves

Oracle CPQ Cloud Certified Professional certification.
Candidates in Chicago are preferred.

Responsibilities

Map current (“As-Is”) and future (“To-Be”) processes, identify gaps in the seller experience, and design optimized end-to-end workflows.
Lead stakeholder discovery sessions and gather, analyze, and document functional requirements, user stories, and technical specifications.
Represent the Voice of the User and support a CPQ roadmap that prioritizes features to improve sales efficiency.
Support the definition of product configuration workflows, pricing rules, guided selling, and approval workflows in Oracle CPQ Cloud.
Partner with UI/UX and IT development teams to improve the user interface and make the quoting tool intuitive and consistent with modern design standards.
Act as a key liaison between Sales and IT, ensuring technical solutions meet business KPIs.
Lead User Acceptance Testing, develop test plans, and verify solutions meet functional and performance requirements.
Support platform adoption by creating training documentation and providing functional support to end users.