The Senior Business Analyst leads requirements discovery, refinement, and validation activities across the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS), Benefits and Memorials (BAM), Memorial and Benefit Services (MBS) product line to deliver secure, reliable, and effective Information Technology (IT) solutions that support the Department’s mission. Responsibilities include serving as a key facilitator between business stakeholders, Product Owners, Agile teams, and end users, ensuring requirements are clear, testable, strategically aligned, and ready for execution. The role also leads Human-Centered Design (HCD) engagements, supports PI Planning, intake processes, and KPI/baseline development. Key activities involve gathering, refining, and elaborating functional and non-functional requirements, producing user stories, acceptance criteria, backlog prioritization inputs, and KPI definitions. Maintaining alignment and traceability between requirements, dependencies, acceptance criteria, and Definition of Done is crucial. The analyst will perform analysis of size, complexity, dependencies, cost impacts, regression implications, and cross-matrixed effects. They will conduct HCD sessions, user interviews, user story collaboration, usability testing, and user training feedback activities to ensure optimal feature design. Ensuring user stories reflect validated user needs and clear acceptance criteria supporting definitive testing is a core function. The role contributes to Sprint Plans and helps document deliverables required during the PI. Facilitating requirement intake, dependency identification, and estimation of work complexity are also key. Producing user stories, acceptance criteria, backlog prioritization, and KPI definitions, along with supporting PI Planning, Intake Review Boards, and strategic planning alignment, are essential. Creating Sprint Plans and contributing to PI artifacts are also part of the responsibilities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Senior