Senior Business Analyst, Workday

Elara Caring • Dallas, TX

11d

About The Position

The Senior Business Analyst, Workday supports the organization’s Workday platform across HCM and Finance by managing enhancement requests and process improvements, translating business needs into solutions, and coordinating delivery with business and technical stakeholders. The role maintains and prioritizes the enhancement backlog, assesses business impact, dependencies, risks, and resources, and helps ensure Workday changes are tested and ready for deployment.

The analyst also supports releases and deployments, troubleshoots production issues, investigates root causes, and recommends improvements to system performance and efficiency. The role monitors backlog and delivery trends and communicates progress, risks, and recommendations to leadership. It reports to the Workday Product Owner, Platform Governance & Security.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, Finance, Information Systems, or a related field; equivalent directly relevant experience may be considered.
• 7 or more years of progressive business analysis, enterprise application, or product delivery experience, including at least 5 years working directly with Workday.
• Demonstrated functional experience with both Workday HCM and Workday Financial Management.
• Advanced business analysis, facilitation, process mapping, user stories and acceptance criteria, backlog and demand management, test planning, defect triage, and cross-functional communication skills.
• Working knowledge of Workday business processes, role-based security, audit controls, reporting, and integrations.
• Comfort using agile delivery and ticketing tools, spreadsheets, and documentation repositories.
• Meets applicable agency policies and procedures related to health screening and required testing.

Nice To Haves

• Experience in a complex, multisite organization.
• Workday-related training or credentials, where available.

Responsibilities

• Manage intake, analysis, and prioritization of Workday enhancements, requests, and process improvements across HCM and Finance.
• Maintain and refine the enhancement backlog, evaluating business impact, scope, dependencies, risks, and resource requirements.
• Partner with business stakeholders to gather requirements, document workflows, and translate business needs into actionable Workday solutions.
• Collaborate with Workday technical, security, and governance teams to support system configuration, reporting, integrations, access controls, and compliance.
• Develop and execute testing plans, coordinate user acceptance testing (UAT), resolve defects, and ensure changes are ready for deployment.
• Support Workday releases and enhancement deployments through impact assessments, testing, implementation, and post-release validation.
• Troubleshoot complex production issues, perform root cause analysis, and recommend long-term solutions to improve system performance and efficiency.
• Monitor enhancement progress, backlog trends, testing quality, and recurring issues while communicating updates, risks, and recommendations to leadership.
• Travel for essential business activities as required and in accordance with company policies.

Benefits

• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive medical, dental, and vision insurance plans
• 401(k) with employer match
• Paid time off
• Paid holidays
• Family and pet bereavement
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior