Senior Business Analyst, Oracle Retail Practice

BTM Global•Edina, MN

About The Position

The Senior Business Analyst defines the business requirements and processes that will be used to create client deliverables and deliver end software modifications / systems to clients. The senior business analyst may also be expected to define, analyze and document current and future business processes and the client business functions that support them to help design the software functionality expected in the overall delivery to the client. The Senior Business Analysts provides a unique combination of functional and technical product expertise and delivery implementation experience in retail systems to design and deliver software solutions to meet client needs.

Requirements

Minimum of 5 years of business analysis experience ideally with client exposure
5+ years of Technical/IT BA experience (external client facing ideal)
Experience working with offshore teams
Previous experience gathering and documenting business requirements, business processes, functional design and / or user interface design information
Previous experience working with various levels of management and external clients
Four-year college degree or equivalent experience
Candidate should have experience solving business problems with technology / software
Ability to handle and be trusted with confidential and/or sensitive information
Ability to work in a fast-paced, constantly changing environment
Ability to be flexible and to handle multiple projects in an organized, timely manner
Ability to problem-solve, work under pressure, and to effectively manage stress
Proactive, team player, innovative thinker
Personable, professional image with internal team members and external clients

Nice To Haves

Previous experience working with offshore and remote teams is preferred

Responsibilities

Serve as a lead member on the project delivery team and across multiple projects
Serve as a primary point of contact in the requirements definition phase of projects. This involves research and application of best practices to the client situation with respect to business and operational processes, technologies, and industry trends. May be required to be the internal and / or external point of contact on specific projects
Participate in cross-pollination and domain discussions with external clients, internal staff and offshore teams
Possess strong communication and analysis skills with ability to mentor other business analysts or coach and lead resources who operate in similar roles; dedicated to helping other team members develop
Map out and document “as is” and “to be” process models, defines associated business requirements, and perform gap analysis between process models, technology, and people
Work with key people (internally or externally) to identify specific needs that may be necessary for the project
Work with development team to ensure requirements and functionality are being met. Able to explain business focused concepts to the rest of the development and client teams to ensure software meets expectations
Create requirement and functional design documents and can present them to internal team members and clients
Educate the client with respect to technology terminology, best practices, and business analysis project phases
Effectively plan, estimate, and document core project dependencies to project leadership and sponsors
Prepare accurate and detailed requirement specifications documents, user interface guides, functional specification documents, and related test documents
Plan, document, and execute the test scenarios and scripts. May be involved in supporting client-based testing and issue remediation
Identify and assist in managing any defects, change requests, or new functionality related to the project and current work efforts
Provide functional direction, guidance, and prioritization for project team (on and offshore)
Follow company procedures and security practices
Present, attend and participate in BTM meetings and training opportunities as required
May perform other job-related duties as assigned